Service Squad

Jan 24th, 2024

Dec 14th, 2023

BUYER BEWARE: If I could give this company a 0 rating I would! The owner Shawnee is extremely rude and disrespectful, the technicians are definitely not qualified technicians and their overall customer service is terrible! They also state they provide emergency service which is a Lie! My AC was not working when the temps were in the 100s and they came to look at my unit. The technician said I was low on Freon and there were no leaks. I had to pay out of pocket cause my warrant doesnt cover leaks. I then went ahead and purchased their maintenance package thinking they were going to be good. A month later my unit started doing the same thing again. They came out 2 more times for the same issue. It would work for a month or two then stop working. The last time it stopped working they had me waiting all day and said someone would be here noon. Around 3:30-4 I had to call them and they said the technician had an emergency and is not able to come out, Ill have to reschedule for Monday. Mind you, this is Friday and its 102 degrees outside and 85 degrees inside my house Now fast forward to Nov Im having the same issue cause they never fixed it and now Im being told I need a new AC. Called to get all my reports/diagnosis from them to be told by Shawnee that its too late, my file is closed then he hangs up on me.. The ABSOLUTE worst company! So hire them at your own risk!!!!
Nov 28th, 2023

He hires people and then refuses to pay them for their work. I believe it's called wage theft. If he can't or won't pay his employees just imagine if you're one of his customers!
Jul 3rd, 2023

Apr 6th, 2023