Pipe Doctors, LLC

Jerry Johnson _{on Google}

Jun 11th, 2023

Service: Plumbing leak detection

M. Akhlaaghi _{on Google}

May 2nd, 2023

I asked the guy named Paul as a master plumber to come and install two toilets, a kitchen faucet and fix the shower faucet. I talked to him on the phone and explain the scope of work. He made an appointment for 4:00PM. At 5:30PM two guys showed up at my door and said they are plumbers. Paul never came. I checked the price on the phone and he told me between $350-$400 depends on parts that they use. they started working on toilets and started complain that we were under impression that it was just one toilet. I agreed to pay the $100 more and they accepted. these two guys were apprentice but unfortunately I realized late when they try to replace the valve cartridge and damaged that. they jumped out of the house and told me that they need to go get a new valve from Home Depot. After they left my house I received a call from Paul which it is 9:00PM and if I need to get that valve fixed I need to pay $300 extra. I told him that it was their fault and they damaged the valve. he told me " OK you can wait until tomorrow afternoon then we will come and fix it" I told him I need water in the house, my family live here and he sail " water is luxury, nobody dies without water for 24 hours". to make the story short, I told him that I won't pay his money until they fix that valve and after some shout out on the phone I went and bought a new complete set of shower and those guys came back and fixed it.
That was a bitter experience for me. I would never ever again use their services and never again go after chipper price. I should have gone with companies that have good reputation. it might be slightly more expensive but you can get a better service with less hassle.
That one star is just because I can't give them Zero star. there is no option for that.
P.S.: I just came across the response from the business owner that says my comment was fabricated and exaggerated. I would like to say that all the experience was based on fact and completely true. This is an easy way to confuse new customers by saying that. I don't care at all but I assure you that you will have the same experience if you trust these scammers. 5/2/2023

Amy M _{on Google}

Mar 22nd, 2023

Service: Water heater installation

Patricia Hall _{on Google}

Oct 22nd, 2022

Awesome experience with this plumbing company. Excellent pricing compared to the other plumbing estimates I had received. Graig was very knowledgeable Arrived on time as scheduled Did a great job repairing our toilet. Paul, owner, was very accommodating with our schedule and quickly responded to our messages. We will use this company again and Highly recommend. Service: Toilet repair

Kevin M _{on Google}

Sep 30th, 2022

Services: Plumbing pipe repair, Outdoor plumbing system repair