OneCall Houston

C Babs _{on Google}

Aug 28th, 2021

Christian Tippit with one call did services and repairs on my ac unit and he was very knowledgeable. I would definitely recommend him. 5 star

Caleb Chase _{on Google}

Aug 3rd, 2021

Mr. Rickey is a stud! I called 12 companies in Galveston to service my AC (which wasn’t cooling past 80 degrees! One Call AC is truly that! Mr. Rickey was honest and super knowledgeable. I can’t say enough. It’s tough to find people you can trust but now I have my company! One Call is all I need! 😊

M S _{on Google}

Jul 27th, 2021

Very cordial, and the $67.5 trip charge was fair, but they quoted almost $500 to remove toilet and replace wax ring. I took a couple hours and did it again myself. The real disappointment was said they said they cant guarantee that would be the fix and anything else would be much more. I guess if you make over $200/hr maybe its reasonable,but its out of my price range. My expectation was there was going to be a more thorough diagnosis and plan of action than a lets start here and rack up a bill with no firm guarantee. Maybe their charges are reasonable but I did not think so. Service: Toilet repair

Zaynab Salehpour _{on Google}

Aug 26th, 2021

TL;DR: Bobby was incredibly helpful and knowledgeable. He genuinely cares about his customers and takes the time to educate and inform. Dispatch got him out to help us within 30 min; very efficient! Will use their services again in the future.
My husband and I were putting up some shelves and were concerned that we possibly hit a gas line. To put our minds at ease, we called around to several plumbing companies and couldn't get anyone to come out sooner than Monday morning (we were calling Saturday afternoon). We reached out to OneCall and dispatch was incredibly helpful! Within 30 minutes from the time I called, Bobby came out to take a look. He was incredibly knowledgeable and assured us that we did not drill into a gas line; he even educated us on the tell-tale signs we should look out for if we DID in fact drill into one. While he was here, we also asked about some HVAC issues we were having. Bobby identified the issue and showed us exactly what was causing us trouble. We really appreciate that he took the time to help us troubleshoot, even if it was an issue unrelated to the original service call.
Overall, incredible customer service experience and we have no doubts regarding which company we will use in the future for our HVAC/plumbing needs! Service: Leak investigation and repair