H-E-B Pharmacy

Jun 1st, 2023

I would give -5 stars if i could. The pharmacist who I asked about a possible eye solution for my eye irritation was completely condescending and was acting like i was a complete dumbassnas for asking about a solution for leaving my contacts in for to long. The way she spoke in her tone and body language was very obvious that she not only did not care but also gave me the impression that she thought my problem was idiotic. Why are you in the health care industry as a pharmacist if you deal with people like that. Horrible
May 14th, 2023

CALL BEFORE GOING. Its so frustrating having to wait for your prescription all because the pharmacist is having conversation about something that has nothing to do with medicine. I stood by waiting for my prescription and couldnt help but notice that the pharmacist Rhea was so occupied with subjects that had absolutely nothing to do with my prescription. Im sure I wouldnt of had to wait so long if she wasnt so busy with having personal conversations. Ive had faster and better service at other places. Its so disappointing that the person I spoke with at the counter was much more professional than the pharmacist herself. If she cant learn to be a professional pharmacist, Ive heard podcasting is great for people who love banter. I would NOT tolerate this type of banter especially in a medical professional setting. CALL BEFORE YOU GO MAKE SURE SHES NOT WORKING OTHERWISE ITLL TAKE FOREVER!!
May 12th, 2023

(Translated by Google) The best supermarket in Houston (Original)
Mar 18th, 2023

I always have to wait when I come, even if I'm the only one there to pick up. There usually are at least 5 people in the back and no one at the counter. Even if you're standing there, they'll look at you then go back to what they're doing, usually without acknowledging you. I went to pick up a prescription and was told it would take 20 mins to fill. I said I'd come back and when I did return the next day was told it was not ready and would take another day. They didn't have an answer for the delay and it was a vital medication that I needed so they said they'd fill it in 10 mins.I sat there in the waiting area to make sure no other issues came up and when it was ready they did not call me. I finally looked above my head at the screen and saw the prescription was ready. They do not make things easy and inconvenience folks.
Mar 9th, 2023