JCPenney Optical - LOCATION CLOSED - CLOSED

Jan 15th, 2021

Price is good, turnaround time as well. Hours of operation are not convenient at all. They have only 1 person working in all of my past visits so be prepared to wait if there are other customers. The staff working are not engaged in customer satisfaction and only seem to be there to collect a paycheck.
Sep 21st, 2020

Refused to check the script on my new progressive eye glasses received. i stated they were blurry but that the sunglasses progressive were fine. I was told to get use to them! As is . I went to vision works to ask them to check the script jc.Penney memorial had made .thier wrong iwas told. Go back to jcp. Thier not helpful very impatient. Don't care
Apr 23rd, 2018

Went in for a visit just recently and I loved the experience. The doctor was super awesome and so friendly. She was really great and I even got a hand written card in the mail welcoming me as a new patient. Will definitely be going back for future check ups!!!
Mar 1st, 2018

This place is not worth it. Their attitude is like they don't want to sell glasses and don't care for getting business. While sopping for a new prescription glasses, I stopped at their store in Memorial Mall and looked at couple of frames. I wanted to have an idea about how much it would cost to get the frame with my lens. The lady in there would not tell me anything without entering my name, date of birth, telephone number, home address, email and god knows what else in their system. I told her I dont need an exact amount, just give me a ballpark estimate as I was also looking at Costco and Lens Crafters. She was like, no way. Both Costco and Lens Crafters gave me estimates right away without having to give out any of my info. So I left without a quote. So many hacking these days with personal information and one have to wonder why these stores collect your information and fails to protect them. Or JCP is in the business of selling personal info to advertisers- just to sent all the spams in my mail box and email. STOP doing that.
Jan 15th, 2018