Therapy Supply House

I placed an order on 2/14/23 for an oxygen concentrator which included free shipping and I paid in full with a credit card and received a receipt. The next morning I received a phone call from them with instructions on how to send my prescription. Within an hour of receiving the prescription, I get an email from saying my order was cancelled as they no longer offer free shipping on this item. Besides the breach of our transaction, Im highly suspicious of what they are going to do with my personal medical information since they waited until after they received it to cancel the order.
Feb 12th, 2023

I would like too say thank you for the professional, helpful, and thoughtfulness of y'alls help. I will gladly recommend your establishment too my friends and family.
Mar 17th, 2022

The young man waited on me was very nice and, using a CPAP machine himself, understood my problems. Together we talked through my problem. The have earned my custom.
Feb 19th, 2022

Some time in June I came in to get a Cpap machine. I was told it was a shortage of Cpap machines. So I waited a month and I called back. They told me they still didn't have a Cpap machine for me. It has now been about 4 months and I still don't have my Cpap machine and I haven't received a phone call from anyone from Therapy Supply House. I have a medical condition that causes me to need this machine and its like they don't care. This is very disappointing.
Jan 12th, 2022

This is reference to the MedEquip Shop at 1645 S Voss Rd TX 77057. I went their to refill my O2 tank The gentleman (Dryden) was so nice. He has always been extremely helpful and cheerful. Even called me as the tank return early. The shop is nice and clean. Plenty of parking as well. Thumb's up.
Dec 9th, 2021