Houston Methodist Imaging Center in Spring Branch

Cassie was very helpful moving through process with me. My insurance wasn't yet approved, however, due to my case being an emergency order from my surgeon and time sensitive - she got me in without having to pay out of pocket and allowed for the billing to go through my insurance on the back end. Everyone else in the office was also very friendly. Plus the facility is well maintained and clean, from the CT machine to the bathrooms. I had an overall great experience at this location.
Mar 30th, 2024

Totally impressed with this imaging center so close to home and outside the medical center. Reception was very easy (I registered online) and the waiting area is very comfortable. Tony did an excellent job with my procedure, he was very friend;y and customer focused. Will definite;y return here when imaging is required
Feb 27th, 2024

This office is normally pretty quick in seeing patients, however they lack courtesy and understanding when it comes to patients needing extra care and instead of being understanding of patients and their situations, they just try to see patients as quick as possible without regard for patient care. The staff at the front desk area is also not very welcoming.
Nov 12th, 2023

While I had high hopes in Methodist in general, receiving images here was the most painful process I've ever experienced between the imaging center, Methodist home office/billing. I was charged the wrong amount for the wrong procedure, which I knew was going to lead to a disaster. To many details to explain why I wouldn't go here again. Proceed with caution as this facility doesn't connect with Methodist overall billing, even when they are the ones that incorrectly submitted the wrong information. Complete disaster.
Oct 12th, 2023

I came here today to get a CT scan taken. Everything went very smooth from the check in to the finish. The radiation technician was particularly kind and attentive (Chau, I believe was her name). Great experience.
Oct 6th, 2023