Primary Care - Baylor St. Luke's Medical Group (Chasewood Park) - Houston, TX

The two women in the front are rude im sorry. Very unprofessional feeling walking in the building.
Mar 25th, 2024

LaShae with Dr Handas office helped me so much. I was so panicked and she was so kind and reassuring she would help me get in touch with my doctor for what I needed. Other front desk are great as well and Dr Handa is awesome too.
Jul 16th, 2023

This location is very unprofessional in letting people know that appointments have been canceled far ahead of time. Furthermore, they lack giving Black patients the same attention and courtesies that they give their White patients. Thoroughly disappointed.
Feb 6th, 2023

Aug 20th, 2022

The administrative staff is horrible here! My insurance changed so I called and got a cash rate. I paid the cash rate at the time of my visit and later that week got a bill for an additional $58. I messaged the customer service/accounting department over the course of two months on My Chart. I NEVER received a response. I called the department and spoke with an agent who could not tell me why there was an increase in the cost of service. He said that I would have to speak with a supervisor. Instead of a supervisor calling me back, my account was sent to collections. There is no reason for a quick office visit to go from $125 to $182 with no explanation. I did not receive any tests or bloodwork. The only reason St Luke's gets away with treating their patients crappy is because they can report to collections and impact their credit stores. I will never use St. Luke's again.
Nov 2nd, 2022