L3 Designs Pools & Landscaping

Lauren with L3 Designs stood out to me with her responsiveness, organization and knowledge. She came out and talked through ideas, took pictures and sent a 3D rendering and beautiful plan for our house!
Mar 9th, 2024

They have never returned any calls! Multiple calls over the past 2 years. Always answered by voicemail but never a returned call. Horrible customer service!!!!
Nov 5th, 2023

Horrible experience all the way around. I wish i could leave no stars. Dont waist your time with this company. I called to get quote on project only to be told to fill out an online form. Fill out the online form and 3 weeks went by no response. I called again and was given apologies that my email went to junk mail - was able to schedule a onsite visit. Came for the visit ask me to provide requested information which I did. After a month and half later and numerous emails still have not receive a quote and numerous emails has been ignored. I rather for Lauren to be up front and say NO I dont want to do your project. I requested a full lawn resod new flower beds and entry way flower and a pool. I am glad I did not move forward with this company becasue i am thinking now I would have paid my retainer and monies for the project and the project would not have been completed. I am surprise of the many 5 star ratings - they must be paid ratings. The only reason why i reached out to the company because of the work they posted on their site and the ratings.
Oct 17th, 2022

Sep 15th, 2022

Horrible experience all the way around. I wish i could leave no stars. Dont waist your time with this company. I called to get quote on project only to be told to fill out an online form. Fill out the online form and 3 weeks went by no response. I called again and was given apologies that my email went to junk mail - was able to schedule a onsite visit. Came for the visit ask me to provide requested information which I did. After a month and half later and numerous emails still have not receive a quote and numerous emails has been ignored. I rather for Lauren to be up front and say NO I dont want to do your project. I requested a full lawn resod new flower beds and entry way flower and a pool. I am glad I did not move forward with this company becasue i am thinking now I would have paid my retainer and monies for the project and the project would not have been completed. I am surprise of the many 5 star ratings - they must be paid ratings. The only reason why i reached out to the company because of the work they posted on their site and the ratings.
Sep 13th, 2022