Moon Jewelers

Very bad customer service, especially the lady she doesnt know how to treat the customer.
Feb 14th, 2024

Great selection of jewerly and competitive price
Jan 3rd, 2024

Dec 26th, 2023

This is the only place you should visit if you are wanting to purchase 22k gold in Houston. After spending 2 days visiting all the other gold shops in the area, I quickly came to feel that Moon Jewelers is the most trustworthy place for your business. The shop has amazing selections of 22K gold bangles, earrings, necklace sets, bridal sets, etc. They are also very transparent with trading for cash or store credit if you have old 21 or 22K gold as well, and they show you the measurements and gold testing in front of your eyes. These are good honest business people. I give them 5 stars, and definitely will come back in the future!!!
Dec 18th, 2023

I gave them a gold bracelet to fix. They had it for over a month because I went out of town. They were supposed to shorten the bracelet which they never even did (I got it back exactly how I gave it. They even weighed it and told me the work was done.) I had to drive back to tell them they never did they work and I was charged. The older uncle working had a horrible attitude the whole time, even though they were at fault. No apologies and very disrespectful behavior. Save yourself the time and go somewhere that knows customer service. Poor job done as well.
Dec 14th, 2023