Xfinity Store by Comcast Branded Partner
-
12602 Westheimer
Houston, Texas 77077 - (800) 934-6489
- Website
Hours
Chamber Rating
-
Ieysha Monroe
Great place for internet
Apr 7th, 2024 -
Shaimaa Moussa
I came back as they did a mistake they are not professional nor no what they are doing don't go there
Mar 18th, 2024 -
Mauricio Castro
I am impressed for the customer service I received on this store. The guy Rigo spoke English and Spanish and took care of my issue. Also went the extra mile helping with a remote control issue I had. I was totally pleased.
Mar 15th, 2024 -
Brent Young
Store is never helpfull unless you want to buy something. Staff in not knowledgeable at all, rude, and seem to not want to be at work. Store on Voss is much better
Mar 14th, 2024 -
Yin Htet
I wanna share my experience yesterday evening (Mar 23). I cant throw away my upset even I tried to forget before sleep. Yesterday evening, I went to this xfinity location to return my wifi device. My name was called by a black lady. During she was checking the device, she suddenly screamed and run away. I checked what happened and saw cockroach. Everyone's eyes were on me. I was shy. Then I took the device out of service room and cleaned to make sure no more cockroach. But she was not coming back. (Am I disgusting that much??) Another black lady with disposal gloves on came instead. She also had no attention, talking over the phone while giving service to me. I m the customer but I was the one who tried to maintain smile on my face even I was upset so badly. I know everyone has a kind of fear. But fear reaction and over reacting is not the same. I was like shy and upset a lot coz of her. On that day, I was preparing so hard to move house and long oversea trip. My body was full of aches and exhausted. And I had bad experience at this location. It was a super bad day.
Mar 22nd, 2024
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Questions & Answers
Q What is the phone number for Xfinity Store by Comcast Branded Partner?
A The phone number for Xfinity Store by Comcast Branded Partner is: (800) 934-6489.
Q Where is Xfinity Store by Comcast Branded Partner located?
A Xfinity Store by Comcast Branded Partner is located at 12602 Westheimer, Houston, Texas 77077
Q What is the internet address for Xfinity Store by Comcast Branded Partner?
A The website (URL) for Xfinity Store by Comcast Branded Partner is: https://www.xfinity.com/local/tx/houston/12602-westheimer.html
Q What days are Xfinity Store by Comcast Branded Partner open?
A Xfinity Store by Comcast Branded Partner is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Q How is Xfinity Store by Comcast Branded Partner rated?
A Xfinity Store by Comcast Branded Partner has a 3.8 Star Rating from 156 reviewers.
Hours
Ratings and Reviews
Xfinity Store by Comcast Branded Partner
Overall Rating
Overall Rating
( 156 Reviews )Ieysha Monroe on Google
Great place for internet
Shaimaa Moussa on Google
I came back as they did a mistake they are not professional nor no what they are doing don't go there
Mauricio Castro on Google
I am impressed for the customer service I received on this store. The guy Rigo spoke English and Spanish and took care of my issue. Also went the extra mile helping with a remote control issue I had. I was totally pleased.
Brent Young on Google
Store is never helpfull unless you want to buy something. Staff in not knowledgeable at all, rude, and seem to not want to be at work. Store on Voss is much better
Yin Htet on Google
I wanna share my experience yesterday evening (Mar 23). I cant throw away my upset even I tried to forget before sleep.
Yesterday evening, I went to this xfinity location to return my wifi device. My name was called by a black lady. During she was checking the device, she suddenly screamed and run away. I checked what happened and saw cockroach. Everyone's eyes were on me. I was shy. Then I took the device out of service room and cleaned to make sure no more cockroach. But she was not coming back. (Am I disgusting that much??) Another black lady with disposal gloves on came instead. She also had no attention, talking over the phone while giving service to me.
I m the customer but I was the one who tried to maintain smile on my face even I was upset so badly.
I know everyone has a kind of fear. But fear reaction and over reacting is not the same. I was like shy and upset a lot coz of her.
On that day, I was preparing so hard to move house and long oversea trip. My body was full of aches and exhausted. And I had bad experience at this location. It was a super bad day.
Overall Rating
Overall Rating
( 156 Reviews )Write a Review
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