Spring Brook Village - Patio Home Collection by Meritage Homes

Very profesional realtors, they are selleia solution base on your needs, homes are very well done layout, ans so forth
Nov 21st, 2023

Does anyone know the monthly rent
Jul 11th, 2023

Mar 19th, 2023

Tranquil.....
Jul 4th, 2022

I submitted 4 requests for the exterior trim to be secured back into place and my trim is still not secured. On the 2nd and 3rd attempts, I asked for the Meritage workers to call me or ring my doorbell so I can show them the issue and tell them the resolution which is to slide the trim back into place and secure it with nails, screws, adhesive, etc. None of the 3 times was I contacted. The workers TRESPASSED ONTO MY PROPERTY WITHOUT NOTIFYING ME AND CHOPPED OFF THE HANGING PART instead of sliding and securing it into place ALL 3 TIMES! The first 2 times I requested this, I was under the 1 year warranty but now the lady in the Support Portal is saying I am past my 1 year warranty. If Meritage did this correctly just once out of the 3x back when I was under warranty, this would not be an issue. Not to mention that after the 3rd attempt, Meritage verbally promised me that if the trim slides one more time, Meritage would replace the trim altogether. Man, I should I have gotten that in writing since that customer service rep is no longer with Meritage. The new customer service lady simply ignores my emails after a full week and rejects my claim. PLEASE DO BUSINESS WITH MERITAGE IF YOU: 1) Want false promises made to you 2) Want people trespassing onto your property without your consent 3) Want people repeatedly chopping off parts of your home without your consent 4) Want your emails ignored for 1 week+ 5) Want a company to leave hanging to dry with house problems 6) Want to work with a company where there is a employee turnover problem
Jul 9th, 2023