Hampton Inn & Suites Houston-Cypress Station

Apr 3rd, 2024

Its always nice when Im here . Very clean very peaceful. Service is amazing !!
Mar 21st, 2024

The beds were clean. The breakfast was nice. EVERYTHING else was horrible. First of instead of a private room we got a shotgun room to the neighborhood without being informed. It was a party going on so withing 15 mins I asked to switch rooms. The lady said yes we could move to the 3rd floor only 5 mins later to say she could not do it. There was a used band aid on the wall above the bed. The shower rod was from 1934 and the curtain was 2024. The pool was so dirty, and nasty and the hot tub green. I was cut by a chair in my room that was so old a sharp object was sticking out. If you have the money to go else where trust me please do so. Also I expect to here from corporate.
Mar 18th, 2024

I had a delightful stay at this location! Shannon & Kelly from the front desk did everything possible to accommodate my needs. When I got to my initial room, there were noisy children next door, so I ended up requesting to switch. These women helped make it happen in just a few minutes!! Then the new room was missing a remote control, which they also provided at the drop of a hat! Highly recommend anyone to stay at this affordable hotel where the staff is attentive and a delicious free breakfast awaits!
Mar 13th, 2024

Room had a mildew/moldy smell.Breakfast was subpar. We had late check out @ 12 house keeping started knocking @ 9am one of them even opened the door after we already answered them!! They litterly knocked on the door every 30 minutes until damn near 11/11 30 we got frustrated and just left
Mar 7th, 2024