Four Points by Sheraton Houston West

Jay Lin _{on Google}

Apr 1st, 2024

Overly priced, 110/night, fitness center broken half equipment, no restaurant or bar as advertised, asked front desk simple questions they say don't know anything about anything and have to wait for manager, room bathtub doesn't drain, toilet seat loose broken, pillows was smelly unclean, bath towel had blood stain on it and shower pink molds...very disappointed!

Lenoid Little _{on Google}

Mar 23rd, 2024

Great service nice clean place And pet friendly

Eduardo Zarandona _{on Google}

Mar 13th, 2024

It is incredible but one day they did not clean our three rooms and when we notified the reception at night they did not even bother to change the towels. Also another incredible thing was a live cockroach walking all over the room, that shows how dirty the rooms are. Also when you bathed, the water would come out of the shower with the door closed and the entire bathroom would get wet. The phones weren't even useful for talking to reception. This hotel is not recommended at all, only the beds and pillows were good.

Sharon Poskey _{on Google}

Mar 13th, 2024

Beautiful hotel, friendly staff.

Gilberto Rivera _{on Google}

Mar 11th, 2024

Good service and attention