Econo Lodge Inn & Suites Houston NW-Cy-Fair

Dear Perla, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Customer Care Team

Dear Antoine, thank you for taking the time to share your feedback with us. We apologize that your experience with our rooms did not meet your expectations. Providing a comfortable and enjoyable stay for our guests is our top priority, and we regret any inconvenience you may have encountered. We will handle your concerns internally to ensure improvements are made where necessary. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Best Regards,Customer Care Team

Dear Jalyriyah, we sincerely apologize for the negative experience you had during your stay with us. Providing exceptional customer service and maintaining cleanliness standards are our top priorities, and we regret that we failed to meet your expectations in these areas. Your feedback regarding the issues you encountered with overcharging, cleanliness, and the behavior of our staff is deeply concerning, and we will share these matters with our team to ensure that they are properly handled and resolved. We strive to create a comfortable and welcoming environment for all our guests, and we apologize for falling short of this during your visit. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to contact us directly. We sincerely hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Best Regards,Customer Care Team

Dear Nibershawn, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

Dear Michelle, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team