Hilton Garden Inn Houston Medical Center

Great location. Very convenient clean room.excelent service
Apr 7th, 2024

Update: I had originally given this hotel a 5-star rating because it very quickly became our favorite hotel in Houston. We loved it so much that we booked a 5-day stay at the end of December 2023. Unfortunately, we were profiled at the dining room and treated awfully by two of the Hispanic ladies in the dining room. They went out of their way to single us out and didnt even believe I was a Diamond member. Im not sure why I would lie about that considering that she couldve walked 6ft to the front desk and verified. I guess my skin color didnt meet her definition of aDiamond member. We made several phone calls, and requested to be contacted by the manager on duty, but the manager on duty couldnt be bothered to reach out. I definitely dont expect special treatment as a Diamond member, but I do expect to be treated the same as everyone else. That wasnt the case during this stay, and because of it, well never return.We needed somewhere to stay while our a/c was being repaired and this Garden Inn was decently priced. PROS: - friendly staff - super quick check-in/out process - comfortable bed - spacious and clean room CONS: - the parking garage could have had more security, but we didnt have any issues. We also didnt use the pool or grab any breakfast, but both were available for use during our stay. Overall, it was an excellent stay at a nice price point. Highly recommended.
Apr 6th, 2024

Very nice hotel with big parking. Friendly to dogs and have a spot to walk with dogs and a nice area around. Our dog got a few snacks, bags, and bowls Clean. Breakfast is also great but the same every day, not many options but the quality of food is great! And you can order some extra breakfast with the menu.
Mar 28th, 2024

Juliana, Bryon, and the rest of the team were very friendly, and helpful. The shuttle drivers Gabe, and Victor are wonderful drivers, and the best way to get for the hotel to MD Anderson. I would not want to stay at an other hotel in Houston. I have been coming to MD Anderson for 2 years now, and after many hotels found this awesome place a year ago, and never looked back.
Mar 24th, 2024

Mar 22nd, 2024