Planet Fitness

Apr 7th, 2024

Apr 6th, 2024

I have been loving my experience at planet fitness and I just hope that I have the $25 next month
Apr 5th, 2024

It's clean and organized with great service
Apr 3rd, 2024

the manager on duty a young lady with glasses and blonde dreads was rude to me and very unprofessional. They were talking about being drunk the night before loud at the desk when we walked in and the manager allowed her employee ( a Tall young lady with short blonde dreads ) to joke with me saying if I didnt wanna take a picture for my account I had to leave, I wasnt in the mood and asked not to be joked with and that I wasnt having the greatest day, and was simply just asking if I could wait to take the picture. the employee in question with short dreads was extremely rude from the beginning and should not be in any position of greeting. The situation was blown up and we both begin the exchange words. The manager and side kick employee both being rude and not upholding the standard of the customers preference and service they could have simply been like hey we didnt know you were having a rough day and enjoy your workout instead they decided to double down on the unnecessary joke and continue to tell what I could do or couldnt do or leave. There was also a Hispanic young lady present who stayed completely out of it and kept it professional and she seemed to be the manager and the one handling my issue. Ive been coming to this location for years and this isnt the first time this manager was rude to me, she also continued to stare and be rude after the fact when the situation had died down and was attempting to stare and be petty while I asked for access to the massage chairs. The entire staff on that day sat around laughing and joking the entire time I was there and working out and made no attempts to actually work, no weight sanitation, no weight re-racks, no nothing just conversation and jokes. You guys may want to reevaluate your management team. Incident happen Sat April 6th around 11am
Apr 7th, 2024