CVS

Manal Bayoumi _{on Google}

Mar 13th, 2024

Very poor service at that pharmacy. The trainee pharmacist told me to wait I will refill the medicine then he said talk to the pharmacist who started taking other customers to help while I waited for more than half an hour. Then she talked to me after she saw me standing and she said the prescription was not available and I have to finish helping other people. She said the one that helped you was a trainee. I told her, then try to train him. I dont understand why didnt that trainee tell me that the prescription was not available instead of wasting my time. I am upset from how that trainee did not provide any assistance. That is how CVS pharmacy is like. They have poor service!!!

Jos Flix _{on Google}

Feb 1st, 2024

No. They have ATM.

Waiki104l _{on Google}

Jan 20th, 2024

All new pharmacy staff that doesn't know their regular clients and prioritizes rushing to fill meds over quality service
Called and young middle eastern lady put me on hold 15 mins then hung up in my face before giving specific info on the much needed prescription. Then received a text that med couldn't be filled. Called back and they let the phone ring...drove there while phone was ringing and stood in front of them as they ignored the call. I complained to the manager that they need to treat customers like family. People need their meds and their customer care is below par.

Kat D _{on Google}

Jan 10th, 2024

Pharmacy + Minute Clinic doesn't answer phone. Wait times for hours while no one is even at pharmacy and Minute Clinic. Super Lazy Staff with Attitudes. Doesn't care about your frustrations about not being able to speak with someone about your appointments/Questions you have. Way to comfortable in their positions to the point where they feel they don't have to work and answer phone. Horrible Customer service. I would never visit this store again and I would never use their pharmacy nor minute clinic. These people don't care about their customers. Don't waste your time and end up frustrated

Nitre Yvonne (BrainsnBeautyTV) _{on Google}

Mar 9th, 2024

Chick at the window in the pharmacy with the locs is RUDE!!! I pulled up to the window to get my dads prescriptions and she didnt even want to greet me. She says name and date of birth and I give it to her. She puts the prescriptions in the basket and walks away. Doesnt say is there anything else I can help you with or have a good day - NOTHING. This is the second time shes lacked basic customer service skills today. I came earlier and she again refused to greet me. Being polite to customers is her JOB. Standing silently at the window as if Im supposed to read your mind or treating me as if I showed up to her house unannounced is UNACCEPTABLE. Common decency should be a basic standard at CVS Pharmacy. But I should know better than that considering that I worked for the company on the clinical side for 3 years and being polite didnt exist then either. CVS Health, DO BETTER.