AutoNation Mobile Service

Auto Nation was a huge help in helping me with getting a new car and getting rid of an old one, they were fast, efficient and very attentive! Brittany was amazing and I couldnt have had a better first experience. Will definetly be coming back and doing business through Brittany because of how patient and welcoming she was!
Dec 5th, 2023

I decided to downsize and traded in my Yukon for something smaller with better gas milage. Not only did AutoNation beat my trade in value by 2k, thanks Ben, but Summer helped me find the perfect fit for my budget. I had a small hiccup, but the general manager, Frank, went above and beyond to make it right. He is so nice and really cares about making his clients happy. Chris R. helped the deal go smooth and helped my deal. Choose AutoNation KATY over other dealerships.
Dec 4th, 2023

My fianc and I purchased a new Mercedes from this location. Overall, it was a good deal, but the customer service was awful. 1. The vehicle was sold to us without an updated inspection. Our paper plates expired less than 7 days after we drove it off the lot. We are now having to return for an inspection that Only they can do. 2. The vehicle license plate bracket was installed by idiots. They drilled holes into the actual car because the bracket itself was broken instead of properly installing their stupid pink plates. 3. The car was promised to be detailed by Barry the salesman after it was sold to us. It was not even vacuumed. 4. The entire process of buying the car took over 5 hours. They were understaffed on Black Friday. 5. The car didnt even have the push to start button and only had one set of keys. If you want a decent deal on a used car then this is a decent place to go. If you want good customer service go elsewhere.
Dec 4th, 2023

Great quick service from Justin and Chris. Appreciate it
Dec 3rd, 2023

Manny gave me the absolute best quote for my car. He offered me $4000 more than surrounding dealerships in the area! The service provided by Manny and his partner Chris was phenomenal. High recommend to consider doing business with these guys.
Dec 3rd, 2023