Wells Fargo Bank

I went to Wells Fargo bank to open a business account. The banker, David, was a nice guy, but the Wells Fargo policy is not ideal. I had all the required documents, but according to David, Wells Fargo does not accept a business office with a suite number. This policy is frustrating. We decided to leave Wells Fargo and went to Chase Bank, where they opened a business account with no issues. Well done, Chase Bank! If you compare the feedback on Google between Wells Fargo and Chase, Wells Fargo's reputation seems to be at its lowest level.
Mar 26th, 2024

Laziest tellers in the world.
Sep 20th, 2023

Rude employees.
Aug 31st, 2023

I regret to inform fellow potential customers of my terrible experience at Wells Fargo on Wesleyan St., Houston, TX. I visited on July 12, 2023, to inquire about some unexplained charges and a savings transfer issue. Instead of receiving professional help, I was subjected to an embarrassing ordeal. The red head teller with glasses, Ashlee, displayed an attitude far from professional or respectful. Her interactions were abrupt and lacked the courtesy one expects in such a setting. Technical issues with a printer resulted in Ashlee berating her coworker, contributing to an uncomfortable atmosphere. Alarmingly, she disregarded basic confidentiality norms, shouting out my financial issues for everyone in the branch to hear. Rather than offering a private consultation, she commanded me to display my account details on my phone publicly. Communication with Ashlee was a challenge; she spoke over me and offered explanations in an aggressive and rushed manner. When I expressed confusion, she merely repeated herself without making any attempt to clarify, leaving me as baffled as before. The interaction concluded with her brusquely suggesting that I call customer service, passing my paperwork back without resolving any of my concerns. The brief encounter painted a picture of a toxic work environment and raised questions about the overall service quality of this branch. I'm left considering switching banks after this ordeal, and I write this review as a caution to others considering this branch. Wells Fargo's service was a stark departure from the level of professionalism and courtesy one should expect from a banking institution. Proceed with caution if you decide to visit this branch.
Aug 8th, 2023

This location need to be closed down if you are physically disabled go elsewhere is what I was told
Aug 1st, 2023