Christian Brothers Automotive - Corporate Office

Not happy with repairs. Car still not working proper.
Jan 11th, 2024

This past October, I took my vehicle to Christian Brothers for a second opinion, regarding my transmission and the air conditioner compressor. I had taken my vehicle to them before and had repairs done with no problems afterwards. I trusted that I would get the same results that I got the first time. It didn't happen. Again, after taking my vehicle to them for a second opinion, I was told that my transmission was fine, and I needed a new serpentine belt for my compressor, it was not seized up as I had been told by another mechanic. I was also told that I needed to have other repairs done on my car after the diagnosis was done. This included a serpentine belt, new pulleys, power steering pulley replacement and flush, coolant system bypass hose and flush, a valve cover gasket w spark plugs replacement, and brake flush. After a week of being without my car, and having to spend additional money for Uber so I could go back and forth to work, my car repaired. After paying almost 2,400 dollars for repairs, I finally got my car back, to discover to my dismay, my car was making the same noise, but worst. I then took my car to another mechanic who specializes in Nissan cars, to find out that none of the hoses had been changed out, they are still leaking, I needed a power steering pump instead of a pulley (my pump is leaking), my brakes were not flushed and bleed, and the wrong size serpentine belt was put my compressor. In addition to this, I needed ball bearings, rear struts, and there is an issue with my electrical system. I'm now having to have the repairs done one at a time , because I don't the money to have everything done now. NI don't understand how none of this was discovered doing diagnosis that I paid $175.00 dollars for. I have reached out to Christian Brothers corporate office several times (I was told that I needed to talk to Ryan I believe), to discuss a refund, and the only thing I keep getting is a voice-mail. NO ONE from their office has returned my call. As a praticing Christian myself, I don't see the Christian in Christian Brothers .
Jan 3rd, 2024

Dec 17th, 2023

Don't trust this place. They are dishonest and only care about money. They ruined my vehicle bc they neglected to complete a full diagnostic although they charged me for one. I have no vehicle due to their negligence and then they refused to take any responsibility so currently I have no car. I really had high hopes for them and I trusted them.
Dec 14th, 2023

My experience was Horrible & Disappointing. I felt lied to & cheated then scammed. I will never gobackand never refer any friends nor family members. On 10/13/223 i had appointment for a diagnotic. The front desk agent asked me what problems I was having with my car so after I told him my starter was not allowing the key to turn over for starting up my car then thats the 9nly thing they tested my car for then I was told my battery was not giving out signals but in order to complete the diagnostic I need to purchase a new battery for $144 and christian brothers would not recharge my current battery just so the test could be completed then I got an estimation for over $1600.00 so then I complained so they dropped it to $1295.00. I immediately declined & will not be going back just to install a battery and a starter for a 2013 Nissan sentra was over $1600.00.
Dec 5th, 2023