Lakewood Car Clinic Inc

Have been a customer for over 20 years. Great group and would recommend them.
Nov 13th, 2022

Do a great job fixing your car at a reasonable price. They are honest and reliable. One time they accidentally overcharged me and called me to let me know they were going to putting the overerage back on my credit card. Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto body & trim repair, Vehicle safety inspection, Auto body & trim replacement, Auto maintenance
Oct 18th, 2022

Excellent and prompt service at this location. Thank you!
Sep 15th, 2022

I took my Toyota Rav4 to get the back liftgate fixed. I am very satisfied with the work and customer services that the shop performed. Service: Body & Trim
Sep 1st, 2022

We took our vehicle to Lakewood Car Clinic after being rear-ended by somebody who didn't have insurance. We dropped the car off for repair, and picked it up around a week later (later than our estimated completion time). When we got the car back, we were initially happy with the results but after having the car back for a week we noticed two issues. One issue being that they did not completely repair the car (see the photo attached, the plastic trim around the rear wheel well is still damaged) and we noticed an issue with our power tailgate. When we called the shop to get the power tailgate looked at, they told us there was no way they did anything to it and that they would charge us to even look at it. The tailgate worked fine when we dropped it off and had issues when we picked it up, so I'm not sure how that could be our fault. We will not be going back and recommend selecting another location or thoroughly inspecting your vehicle upon pickup. EDIT TO REPLY: Hi Norma! It was not communicated that the estimate excluded work, we wanted the full damage repaired. We cancelled our appointment because we were told it would be an additional cost to investigate the issue with the tailgate, which we do not accept liability for as the issue didn't begin until after work was completed. We will not be rescheduling our appointment for the above reasons. The damage repair that did occur was satisfactory to us - the communication and issue resolution was not.
Jul 24th, 2022