Elder-Ride Carewagon Transport
-
11111 Katy Fwy
Houston, TX 77079 - (713) 487-8087
Hours
Chamber Rating
-
Angie Duncan
Sep 23rd, 2022 -
Misti Carson
After using some other services, they are WAY above ! Never late, Very Professional, The are make sure my moms wheelchair is very secure. I always go with my moms however they make sure we get to the right suite. They give a confirmation call and also let you know when the driver is on the way. I feel lucky to find them!!
Apr 24th, 2022 -
Andron Smith
TL:DR - Does exactly as promised and took care of getting my mom from an upstairs apartment to my house a bit further down the road. If they don't ask and you live on a second floor, be extra clear that they understand this. Longer story. I spoke with them about the ride and got a quote. When the gentleman arrived who was very good at what he does, he was alarmed to see it was an apartment on the second floor as that is harder to do. He said he had to call his boss to get clearance. His boss called me and said "You didn't say she was one the second floor, that causes risks." I explained that I do believe I mentioned that but if it is just an extra charge, please go ahead and charge it - I had more than enough to cover it. Instead of it ending right there though, he insisted I didn't say it which regardless of whether or not I did - I as a customer was willing to pay for it as I had no way to get my mother comfortably where she needed to go. So that said. as of 1/28/2022 Elder-Ride is a great service but whoever runs it should make a standardized script with checkboxes to ask : 1. The patient's condition (special care to be taken care of if needed). In my example, I explained to the person as he walked in about my mom's leg. Being prepared ahead of time would have been that much better. 2. If someone mentions an apartment or asks for assistance getting someone into the car, ask if they are upstairs or downstairs. This is so important for caretakers and elderly people alike. I helped the driver get my mom downstairs very easily and that was it but it could have gone a lot worse. That's all for this long rant. I hope they can continue to improve as a non-ambulance solution for our elderly loved ones.
Apr 20th, 2022 -
John Drollett
Prompt and polite. Perfect transport for me as a quadriplegic.
Sep 4th, 2021 -
Titus Kalu
Jun 8th, 2021
About
Elder-Ride Carewagon Transport
We are a leading provider of non-emergency medical transport services in the Houston, TX area and neighboring cities. With a commitment to excellence, we specialize in offering ambulatory, wheelchair, and group transportation services to clients of all ages. Whether it's ensuring a safe and comfortable journey for ambulatory patients, providing accessible transport for individuals in wheelchairs, or facilitating group transportation for medical appointments or outings, we are dedicated to meeting the unique needs of our clients. Our experienced and compassionate team of drivers and staff work tirelessly to deliver reliable, efficient, and professional transportation solutions. With a focus on customer satisfaction, safety, and timely service, Elder-Ride Carewagon Transportation is here to provide you and your loved ones with the trusted non-emergency medical transport services you deserve.
Contact Info
- (713) 487-8087
- [email protected]
Questions & Answers
Q What is the phone number for Elder-Ride Carewagon Transport?
A The phone number for Elder-Ride Carewagon Transport is: (713) 487-8087.
Q Where is Elder-Ride Carewagon Transport located?
A Elder-Ride Carewagon Transport is located at 11111 Katy Fwy, Houston, TX 77079
Q What is the internet address for Elder-Ride Carewagon Transport?
A The website (URL) for Elder-Ride Carewagon Transport is: http://www.elder-ridecarewagon.com/
Q What days are Elder-Ride Carewagon Transport open?
A Elder-Ride Carewagon Transport is open:
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Q How is Elder-Ride Carewagon Transport rated?
A Elder-Ride Carewagon Transport has a 5.0 Star Rating from 40 reviewers.
Hours
Related Categories
Ratings and Reviews
Elder-Ride Carewagon Transport
Overall Rating
Overall Rating
( 40 Reviews )Angie Duncan on Google
Misti Carson on Google
After using some other services, they are WAY above ! Never late, Very Professional, The are make sure my moms wheelchair is very secure. I always go with my moms however they make sure we get to the right suite. They give a confirmation call and also let you know when the driver is on the way. I feel lucky to find them!!
Andron Smith on Google
TL:DR - Does exactly as promised and took care of getting my mom from an upstairs apartment to my house a bit further down the road. If they don't ask and you live on a second floor, be extra clear that they understand this.
Longer story. I spoke with them about the ride and got a quote. When the gentleman arrived who was very good at what he does, he was alarmed to see it was an apartment on the second floor as that is harder to do.
He said he had to call his boss to get clearance. His boss called me and said "You didn't say she was one the second floor, that causes risks." I explained that I do believe I mentioned that but if it is just an extra charge, please go ahead and charge it - I had more than enough to cover it. Instead of it ending right there though, he insisted I didn't say it which regardless of whether or not I did - I as a customer was willing to pay for it as I had no way to get my mother comfortably where she needed to go.
So that said. as of 1/28/2022 Elder-Ride is a great service but whoever runs it should make a standardized script with checkboxes to ask :
1. The patient's condition (special care to be taken care of if needed). In my example, I explained to the person as he walked in about my mom's leg. Being prepared ahead of time would have been that much better.
2. If someone mentions an apartment or asks for assistance getting someone into the car, ask if they are upstairs or downstairs. This is so important for caretakers and elderly people alike. I helped the driver get my mom downstairs very easily and that was it but it could have gone a lot worse.
That's all for this long rant. I hope they can continue to improve as a non-ambulance solution for our elderly loved ones.
John Drollett on Google
Prompt and polite. Perfect transport for me as a quadriplegic.
Titus Kalu on Google
Overall Rating
Overall Rating
( 40 Reviews )Write a Review
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