Chamber of Commerce

      JJ Appliance

      ( 97 Reviews )

      JJ Appliance
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      Hours

      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.7 - (97 reviews)
      90
      0
      0
      1
      6
      Read Our 97 Reviews

      Chamber Rating

      4.7 - (97 reviews)
      90
      0
      0
      1
      6
      › ‹
      • Harry McMahon

        Outrageously overpriced.
        Feb 12th, 2024

      • Ron Rogers

        They could have charged me to come out. Instead the looked up my model and compared buying to repair price. Called me and told me to buy new. They looked up Lowes and I actually got the same model at $50 less free delivery. Nice to still have honest companies around.
        Jan 14th, 2024

      • Fabian Becerra

        They only service a small area and I live outside that area.
        Dec 31st, 2023

      • Sue Davis

        Because he came out and I paid him. He told me he had to order the part, I said fine. He said it would be a couple of days, I understood. At the same time I received the estimate on my email and replied in typewritten note, please proceed. Cant be any clearer. We had a verbal approval to proceed then I typed in email proceed. A week later I called, got some guy in the back of the house, said I never approved the estimate. I did approve it verbally and in writing! But I didnt press a button on the estimate that I honestly didnt open up, because wed discussed as two adults what needed to be done. Anyway, JJ never followed up, the guy in the back of his house operations lost him a repeat customer. I got on Yelp and had a guy over here fixing it within two hours. Very respectful young man at Adroit Appliances fixed my washer. Thats customer service! Im a 60 year old woman, I couldnt believe how stupid they were acting when theres competition and such things as google review.
        Nov 2nd, 2023

      • Roland Hobbs


        Feb 8th, 2023

      Read Our 97 Reviews

      About
      JJ Appliance

      JJ Appliance is located at Katy Fwy in Houston, Texas 77024. JJ Appliance can be contacted via phone at 713-298-2959 for pricing, hours and directions.

      Contact Info

      •   713-298-2959

      Questions & Answers

      Q What is the phone number for JJ Appliance?

      A The phone number for JJ Appliance is: 713-298-2959.

      Q Where is JJ Appliance located?

      A JJ Appliance is located at Katy Fwy, Houston, TX 77024

      Q What is the internet address for JJ Appliance?

      A The website (URL) for JJ Appliance is: http://www.jjappliancerepairhouston.com/

      Q What days are JJ Appliance open?

      A JJ Appliance is open:
      Thursday: 8:00 AM - 5:00 PM
      Friday: 8:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM

      Q How is JJ Appliance rated?

      A JJ Appliance has a 4.7 Star Rating from 97 reviewers.

      Hours

      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      JJ Appliance

      Overall Rating

      Overall Rating
      ( 97 Reviews )
      90
      0
      0
      1
      6
      Write a Review

      Harry McMahon on Google

      image Outrageously overpriced.

      Business Response on Google Feb 16th, 2024
      Hello Mr. Mcmahon, sorry to hear you feel this way about our pricing. I have tried to look you up in our system and i cannot find you. Maybe you have the wrong JJ Appliance if not sorry you feel this way, but our technicians are the best in the industry and command a good salary as they should. I hope you find someone that can meet your price needs. Have a Blessed day.

      Ron Rogers on Google

      image They could have charged me to come out. Instead the looked up my model and compared buying to repair price. Called me and told me to buy new. They looked up Lowes and I actually got the same model at $50 less free delivery. Nice to still have honest companies around.

      Business Response on Google Jan 14th, 2024
      Thank you so much for your review. We appreciate your efforts to spread the word on our great service.

      Fabian Becerra on Google

      image They only service a small area and I live outside that area.

      Business Response on Google Dec 15th, 2023
      We are sorry that you are out of our service area, this is one way that we can keep our quality of service at JJ Appliance standards. we can refer you to another reputable company, just give us a call. Thank you for your review.

      Sue Davis on Google

      image Because he came out and I paid him. He told me he had to order the part, I said fine. He said it would be a couple of days, I understood. At the same time I received the estimate on my email and replied in typewritten note, please proceed. Cant be any clearer. We had a verbal approval to proceed then I typed in email proceed. A week later I called, got some guy in the back of the house, said I never approved the estimate. I did approve it verbally and in writing! But I didnt press a button on the estimate that I honestly didnt open up, because wed discussed as two adults what needed to be done. Anyway, JJ never followed up, the guy in the back of his house operations lost him a repeat customer. I got on Yelp and had a guy over here fixing it within two hours. Very respectful young man at Adroit Appliances fixed my washer. Thats customer service! Im a 60 year old woman, I couldnt believe how stupid they were acting when theres competition and such things as google review.

      Business Response on Google Nov 8th, 2023
      Hello. Sorry that you had a bad experience with our system. This information will help us improve our system to accommodate all customers. Thank you again.

      Roland Hobbs on Google

      image

      Business Response on Google Jan 8th, 2023
      thank you
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      Overall Rating

      Overall Rating
      ( 97 Reviews )
      90
      0
      0
      1
      6

      Write a Review

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