The Terrace at West Sam Houston Parkway South

I recently had a troubling experience living in this apartment complex. Despite reporting multiple incidents of broken windows and theft, the management has shown little concern or action. The security cameras, supposedly in place for residents' safety, were rendered ineffective during a storm, leaving my valuable tools stolen and untraceable. Additionally, the issue of stray cats roaming freely adds to the overall lack of maintenance. Proceed with caution if considering this place.
Feb 28th, 2024

I have been without hot water for exactly 15 days in cold weather, you go to the office and you don't know when the problem will be resolved and when you demand your rights, they answer that it is not their problem. They are just workers, and I understand that it is like that, but then to whom? The residents are addressed to solve the problems if it is not her who are the representatives, in short it is very annoying and sad to have this situation and not know who to address and more when you comply with the contract you pay everything the vile correctly
Feb 20th, 2024

very bad experience, and very bad work by the management. I have two videos from my security camera, where one of the workers appears vandalizing my two private parking lots. I made the complaint to the management in the office, and the manager in charge ignored the problem. supporting the vandalism of her worker. including verbal abuse from management towards me. I have video evidence of your worker's vandalism.
Feb 6th, 2024

No hot water for almost a month and dogs everywhere without anybody with them
Feb 2nd, 2024

A worker from an apartment complex "the terrace at sam Houston located at 9475 w. sam Houston pkwy s. vandalizes private parking lots.
Jan 27th, 2024