Priority Home Services Air Duct Cleaning Houston

Terrible experience felt they we price gauging me and I turned them away but they charged me anyway for going out there when I asked to speak to the owner . The owner would not even talk to me ....BEWARE!!!!!
Nov 29th, 2022

Hired priority home services for a repair on a gas fireplace. Very good service for a fair price. Owner contacted me before his technician arrived and the technician also kept me informed of his arrival time. The technician was very professional and friendly. I would recommend this company.
Nov 18th, 2022

I called to make an appointment and my appointment was rescheduled three times. I should have known then that the service I would receive would not be up to par. When the service technician came he only worked outside which is different than people I know who have had their ducts cleaned and the technician comes in behind the dryer. He worked outside and put the air duct cleaner pipe in and swirled it around for less than 15 minutes and said he was done. I was shocked that all that work would be done so quickly. He left the fluff that he removed from the dryer on the ground and I had to pick up myself. Days later my dryer would not dry clothes properly, so I assumed something was wrong with it, I had a technician look at it and it was not my dryer. It turned out that the fluff left in the line was collecting steam and blocking the air duct to let the air out. My husband and I pulled out chunks of wet fluff. I gave the company a call and sent an email with pictures of all the fluff I had collected to show them the job had not been done properly. I did not receive calls back in a timely fashion. It has been two weeks since this happened and I was trying to talk to the manager so we could come up with a solution. After speaking with a front desk worker today, she told me I would not get a refund and that the technician had told me my pipes were not up to code. I do not understand why they wouldve done the work on a pipe that had to be fixed. So, all in all, I spent $227 for 15 minutes of work that was not done properly and the company does not stand behind their work.. Having the fluff stuck is dangerous. And furthermore, doing work on pipes that are broken does not make sense. I would not recommend using this company to anyone. The attached picture is the fluff that was taken out days after they cleaned. Service: HVAC duct & vent cleaning
Nov 12th, 2022

Awesome company I used them to replace my duct work and they worked to make sure the work was completed properly and professionally they provided amazing customer service I would recommend them for any job for youre home
Nov 10th, 2022

Came out wanted over 1600 to clean vents charged a service fee of 67.00 then came back and said fee changed wanted 99.00 then did not turn my air handler back on my house house has heated up I called and was asked to turn on my self after paying a fee now waiting for someone to return to turn handler back on while my upstairs unit Continuously runs hopefully its not damaged due to Their negligence
Sep 2nd, 2022