Adam Sanders: Allstate Insurance

X _{on Google}

Sep 5th, 2023

They are very nice and professional when signing up. Then say the premiums went up on everyone and are rude next time you are going to renew. Would not recommend this company.

Helen Braden _{on Google}

Aug 6th, 2023

1) They don't answer the phone
2) voicemail box is always full
3) every month the monthly premium has gone up from the month prior
4) never mentioned that "high wind and water damage" was NOT included in our renter's insurance.
Can't reach nor receive a return call as to why these are NOT being addressed. Save money and look elsewhere!

Rob Rucker _{on Google}

Jul 21st, 2023

Silvia is my agent and she goes above and beyond to help me understand my policy and coverage. Customer service is a priority here. They definitely take care of their customers. I love the monthly drawings and raffles they have.

Lori Palacios _{on Google}

Mar 28th, 2023

Agent was rude. I called to renew my flood insurance which they did not offer me different options only the highest priced option. I asked to speak to manager when transferred I had to end the call. I called back to renew at the highest price. Days later I receive a renewal notice days after it would have expired. The agent says, you called last time and wanted to speak with my manager in a childish tone. And she kept repeating herself as children do. She was also giggling as she transferred me over. I asked for my policy to be emailed after making the payment and the manger emailed me back stating of course once its ready. A week later and still no policy. I would not recommend this place, its unprofessional and untimely with their reminders for renewal.