Gold's Gym

I moved to Harlingen so I have to come to this golds and it is terrible. My main complaint is them recently leaving the back door open so the whole place is hot and the heat makes it smell bad. Cant wait for my membership to be done.
Apr 9th, 2024

It used to be great and the kept it clean, but now it's one day no running water, the ceiling leaking, now no electricity?! The past couple weeks have been just going down hill. I've noticed a big decline in cleanliness also. Idk what's going on but they need to get it together! We pay and count on this place!!! (Not to mention some of the machines are sometimes down for extended periods of time)!
Apr 3rd, 2024

Amanda was extremely helpful in getting my wife and I signed up . Golds gym is a wonderful place to workout and the people seemed to be friendly
Apr 1st, 2024

Great gym, but terrible customer service. Im new in town and decided to try out this gym. I signed up for the week pass. They DID NOT explain to me I had to come 7 Days straight for the pass. I had 2 days left over for the following week and the manager Chris told me theres nothing I can do. It was either I pay the day pass or I can exit the building. I paid for the day pass and bought a drink. Next day, today. I come back to sign up for another day pass. I talked to Chris asking if there is anything that he can do. He said absolutely not, is just business. For someone to manage a business keeping a paying customer should be a priority. I wanted to leave and go to the other gym but I was already there so might as well workout. They CHARGED me the day pass and 15 minutes into my workout some kid name Matthew came up to me saying I didnt pay. I show him my receipt on my phone and I told him I already paid, Im not going to get charged again. 10 minutes goes by he then goes to Chris. Chris was extremely unprofessional and nervous. Interrupts my workout saying This is not a free gym, you need to pay. I already paid, so Im confused. I try to explain to him the situation and he kept interrupting every word. He then goes to say that I cursed out the kid Matt. This guy Chris is putting a bad taste on Gold Gym. This is my first time trying out Gold Gym, but I knew I shouldve walked away when I saw the P.T Staff. They dress unprofessional and theyre out of shape. Customer Service skills where terrible. He didnt care for my concerns. For the price youre better off going to another gym. Theres not that much equipment and the space gets crowded. P.S Chris has low levels of testosterone
Mar 25th, 2024

Excellent Starter Service
Mar 17th, 2024