The Law Offices and Mediation Center of Susan M. Edmonson

Worst experience! My grandfather passed away unexpectedly in June 2023. My mom & us as a family has hired Susan to go to court and fight for possession of my grandfathers assets due to him having no will. This woman hardly ever responds, and when she does we get charged a butt load just to be in communication with the lady WE HIRED, even if its just a simple yes or no answer. After paying a 3,000 fee for it to be blown through and hundreds of it being charged for email/phone communication between lawyer and client. Anytime we have called we cant even speak to the lady we hired personally. Getting charged for things we already had or knew but decided to do it herself. Would never recommended to anyone, just a money hungry firm. Still have NOT went to court and its pushing a year in a few months since the start of this process.
Apr 11th, 2024

Would give ZERO stars if possible. They took an entire year to complete an uncontested divorce. No one was ever in charge of my case. Nothing was ever done unless I reached out for updates and pushed them which in return would financially cost me as they charged for returned calls, email or message replies, or revisions (which they screwed up themselves to begin with) etc. I was also given an attitude for asking about my case not being worked on for months. I mentioned multiple times that due to other legal matters, the case needed to be done as soon as possible as I would be at risk of possibly losing my employment and they completely ignored that. Although I mentioned to them many times that I understood I wasnt the only client, (I was given that as an answer once.) If Im paying you for services, I think its only fair to be given updates and be allowed to ask questions without being charged or given an attitude for asking. When I finally snapped after many months of being given the run around about where my case stood (unanswered emails, calls and messages through their portal that were only answered when sent to everyone in the office), the paralegal named Michelle had the audacity to respond with: why would I waste my time giving you updates on your case when I could use that time to actually work on it I was livid! She was always clueless about my case, I had to repeatedly remind her of what I wanted and give information that they already had on file from the initial consultation which was frustrating. I came to find out the divorce had been finalized for over a month and no one had even bothered to reach out to let me know. My ex-husbands lawyer sent him his certified copy of the decree almost immediately after finalization and I ended up using his copy to take care of the legal matters I had pending. This office was recommended to me by family. It was also on my list of preferred legal service providers offered through my employer. They have both been informed of their terrible service. Please read reviews before considering using them. If you dont mind waiting for months, never receiving information/updates and being charged for every little thing, this might be the lawyers office for you.
Jan 17th, 2024

Aug 20th, 2022

My entire experience was very professional, fast and enjoyable. I would highly recommend them.
Aug 5th, 2022

Great experience loved it
Jun 21st, 2022