Shell
-
5815 Broadway Avenue J
Galveston, TX 77551 - 409-744-1024
Hours
Chamber Rating
-
Jeffrey Burger
On Sunday 7/30 at 10:30am, cashier rang up items more than once, I noticed it and asked for a receipt, asked him for money back and he denied doing it and wouldnt give me a refund. Avoid this place or watch them closely. I am out almost $8.
Aug 16th, 2023 -
Jose Reynoso
5 years ago bathrooms were clean, now there is no maintenance, restrooms are not clean , do not stop there to use the restroom .
Jun 6th, 2023 -
Michael Wesselman
I like that you can get your shell rewards bonus on the cash price. Gas was $0.20 a gallon cheaper than nearby gas stations when you do this but it's 15 cents cheaper than most gas stations when you pay cash.
Mar 9th, 2023 -
Gabriel Aguirre El Joven Alegre
I loved it especially because it is a gas station that operates 24 hours a day, which is a relief.
Nov 13th, 2022 -
W L
I walked up on a $500 fraudulent WIC transaction happening. Yall need to pull the register security tapes from ~6:27pm on Saturday October 7th. I came around from the burger king walkthrough instead of the front door and the cashier and other person didnt realize I walked up and was standing behind them for a few moments. There were no other people in the store, just us 3. I watched them ring up a bogus ~$504 transaction. They freaked out when they noticed I was standing there, got real quiet, then started fumbling with the WIC card reader trying to balance the normal card reader on top of it and then pushed it behind the impulse purchase display so I couldnt see it and make it look like they werent using it. Then the OTHER CUSTOMER told me to go head to the other register to get checked out, and sure enough, the cashier stopped mid-transaction with the other guy, walked over to other cash register and rung me up. Then both of them just stood there eerily watching me until I walked out. I waited a few minutes until the guy came out and he certainly wasnt carrying $500 worth of gas station groceries. All he had was a fresh pack of smokes. He got in a little black car with California License Plate 7hyd461. Also, it should be obvious that transactions like this cannot go unnoticed by the operator. They are either getting a cut of the action to turn a blind eye, or are grossly incompetent. Neither reason is good. This obviously needs to be escalated corporately before notifying the operator. And the security footage needs to be obtained before its accidentally lost. You probably need to audit any and all high dollar WIC transactions at this location. Lets be real, no one actually needing food assistance is buying more than maybe $30 worth of WIC groceries at a small Shell Station when theres a grocery store with a bigger, cheaper selection right down the street. Those guys were way too comfortable. No way this isnt a common occurrence. Ive reported this store to the State Office of the Inspector General fraud and waste department, so yall may wanna take this seriously and get ahead of it. Since this is technically theft, Ive also reached out to local law enforcement. I grew up depending on food stamps to eat, and have close family that still do. Seeing people abuse the system angers me on a deep personal level.
Oct 15th, 2023
Contact Info
- 409-744-1024
Questions & Answers
Q What is the phone number for Shell?
A The phone number for Shell is: 409-744-1024.
Q Where is Shell located?
A Shell is located at 5815 Broadway Avenue J, Galveston, TX 77551
Q What is the internet address for Shell?
A The website (URL) for Shell is: https://find.shell.com/us/fuel/10084834-5815-broadway-st/en_US
Q What days are Shell open?
A Shell is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is Shell rated?
A Shell has a 3.7 Star Rating from 109 reviewers.
Hours
Ratings and Reviews
Shell
Overall Rating
Overall Rating
( 109 Reviews )Jeffrey Burger on Google
On Sunday 7/30 at 10:30am, cashier rang up items more than once, I noticed it and asked for a receipt, asked him for money back and he denied doing it and wouldnt give me a refund. Avoid this place or watch them closely. I am out almost $8.
Jose Reynoso on Google
5 years ago bathrooms were clean, now there is no maintenance, restrooms are not clean , do not stop there to use the restroom .
Michael Wesselman on Google
I like that you can get your shell rewards bonus on the cash price. Gas was $0.20 a gallon cheaper than nearby gas stations when you do this but it's 15 cents cheaper than most gas stations when you pay cash.
Gabriel Aguirre El Joven Alegre on Google
I loved it especially because it is a gas station that operates 24 hours a day, which is a relief.
W L on Google
I walked up on a $500 fraudulent WIC transaction happening. Yall need to pull the register security tapes from ~6:27pm on Saturday October 7th. I came around from the burger king walkthrough instead of the front door and the cashier and other person didnt realize I walked up and was standing behind them for a few moments. There were no other people in the store, just us 3. I watched them ring up a bogus ~$504 transaction. They freaked out when they noticed I was standing there, got real quiet, then started fumbling with the WIC card reader trying to balance the normal card reader on top of it and then pushed it behind the impulse purchase display so I couldnt see it and make it look like they werent using it. Then the OTHER CUSTOMER told me to go head to the other register to get checked out, and sure enough, the cashier stopped mid-transaction with the other guy, walked over to other cash register and rung me up. Then both of them just stood there eerily watching me until I walked out. I waited a few minutes until the guy came out and he certainly wasnt carrying $500 worth of gas station groceries. All he had was a fresh pack of smokes. He got in a little black car with California License Plate 7hyd461.
Also, it should be obvious that transactions like this cannot go unnoticed by the operator. They are either getting a cut of the action to turn a blind eye, or are grossly incompetent. Neither reason is good. This obviously needs to be escalated corporately before notifying the operator. And the security footage needs to be obtained before its accidentally lost. You probably need to audit any and all high dollar WIC transactions at this location. Lets be real, no one actually needing food assistance is buying more than maybe $30 worth of WIC groceries at a small Shell Station when theres a grocery store with a bigger, cheaper selection right down the street. Those guys were way too comfortable. No way this isnt a common occurrence.
Ive reported this store to the State Office of the Inspector General fraud and waste department, so yall may wanna take this seriously and get ahead of it. Since this is technically theft, Ive also reached out to local law enforcement.
I grew up depending on food stamps to eat, and have close family that still do. Seeing people abuse the system angers me on a deep personal level.
Overall Rating
Overall Rating
( 109 Reviews )Write a Review
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