Jack in the Box

Our food wasn't great .service was slow . It was clean Wheelchair accessibility: They have wheelchair access in front of the jack n box.
Apr 9th, 2024

Mar 30th, 2024

Mar 30th, 2024

This was one of the better Jack in the Box restaurants. Nice atmosphere, clean, great service and even the food was great for fast food. Thanks
Mar 23rd, 2024

Edit: Im changing the 2 stars to 4. Service has really improved here. Haven't seen the rude lady on evening shift in a while either. Shout out to Caty working by herself this morning. Original review: I started going through the drive-through off and on about 2 months ago. In that time, I've not had many good experiences. The second time I went, I asked for something on the menu, and all I got back was, "I can't do that." No explanation alternatives or "sorry, I'm all out." The woman sounded very irritated and like she hated her job. I don't blame her for just that, everyone has bad days. But I also work in food and customer service, and I have never just given a customer a grumpy sounding "I can't do that" with only silence to follow. Another three times after that, my order was wrong. I still went again because I love the boba coffee. There is nowhere else to get it that's local. This last time I went, I placed my order but on the screen it said milk tea. I wanted the coffee one so I tried to clarify but the woman (same woman as mentioned earlier) didn't understand. She asked if I wanted coffees in addition to the boba. I said no and before I could explain she cut me off and told me "it's right" and to pull up to the window. At the window I asked again if they are the coffee boba, not the milk boba. At this point I began to think that she does not know what is on the menu because she asked if I wanted 4 drinks. I explained that there are 2 flavors of this drink and I wanted the coffee flavor. I even said I would buy 4 drinks if she already made the milk tea flavor. It sounded like I finally got through to her and I could buy the coffee boba and milk bobas, the more the merrier. She only rang me up for 2 and and handed me the wrong flavor. I just wanted some comfort food. But if I lose my appetite because I feel like I'm a nuisance or not heard, its not comforting at all and I do not need it. Again, I work a very similar job to this woman. If I can be polite to customers all day and make sure they have what they want, why can't she? If I go back it won't be on her shift. I believe she works evenings. I was polite to her every time I went and I would never treat her the way she treated me.
Mar 27th, 2024