Hoff's Steaks & Steins
Permanently Closed
-
5454 Main St #123
Frisco, TX 75033 - 469-888-4324
Hours
Chamber Rating
-
Jason Mena
Food from this place is absolutely amazing!!! Amazing! Please keep up the great work!
May 9th, 2022 -
Gary Preston
May 8th, 2022 -
Richard Marra
Unfortunately, everything was a fail both - food and service. I would give zero stars if I could. Mildew smelling mimosa glass, appetizer was foul, dinner half done, over cooked, waiter rude and never came around, and even the desert tasted like canned food. Sorry to be harsh but for Mothers Day, this was a complete fail. To be fair, Ive been there two times before with a great experience. Their schnitzel was a outstanding. But this was total failure. I explained this to the manager who tried to make it right but there were multiple failures in this experience that Ive never experienced, ever. I do think he realized how bad of a failure this experience was, on multiple fronts.
May 7th, 2022 -
Annemarie Alexander
This was my 3rd time there. Mothers Day. My husband made reservations at 5pm. We got there on time, by 615pm our food was nowhere to be found. We gave the waitress our debit card and said just change us for the food and drinks we had but we are leaving. She takes the debit card and about 7 minutes later the food comes out, we said no we dont want the food now. So the waitress gives us a bill with incorrect information on it. So we have to wait for her to fix it. 1.5 hours inside the restaurant and didnt even get to eat. We saw multiple other tables get there after us and get there food. There was only 4 of us so not a big party. We called the manager on the phone after the fact, and we heard the manager tell the owner that we were only there 20 minutes and refused our food. He forgot to put us on hold. It was 75 minutes. They basically blamed it on the fact they lost their gm. They didnt take responsibility for it. They told my husband that its an emotional day. I like local restaurants that arent chains, but I wont be going back. Multiple $300 checks is their loss.
May 7th, 2022 -
Katherine Oved
May 5th, 2022
Contact Info
- 469-888-4324
Questions & Answers
Q What is the phone number for Hoff's Steaks & Steins?
A The phone number for Hoff's Steaks & Steins is: 469-888-4324.
Q Where is Hoff's Steaks & Steins located?
A Hoff's Steaks & Steins is located at 5454 Main St #123, Frisco, TX 75033
Q What days are Hoff's Steaks & Steins open?
A Hoff's Steaks & Steins is open:
Tuesday: 11:00 AM - 10:00 PM
Wednesday: 11:00 AM - 10:00 PM
Thursday: 11:00 AM - 10:00 PM
Friday: 11:00 AM - 10:00 PM
Saturday: 11:00 AM - 10:00 PM
Sunday: 11:00 AM - 10:00 PM
Monday: 11:00 AM - 10:00 PM
Q How is Hoff's Steaks & Steins rated?
A Hoff's Steaks & Steins has a 4.1 Star Rating from 341 reviewers.
Hours
Ratings and Reviews
Hoff's Steaks & Steins
Overall Rating
Overall Rating
( 341 Reviews )Jason Mena on Google
Food from this place is absolutely amazing!!! Amazing! Please keep up the great work!
Gary Preston on Google
Richard Marra on Google
Unfortunately, everything was a fail both - food and service. I would give zero stars if I could.
Mildew smelling mimosa glass, appetizer was foul, dinner half done, over cooked, waiter rude and never came around, and even the desert tasted like canned food. Sorry to be harsh but for Mothers Day, this was a complete fail. To be fair, Ive been there two times before with a great experience. Their schnitzel was a outstanding. But this was total failure. I explained this to the manager who tried to make it right but there were multiple failures in this experience that Ive never experienced, ever. I do think he realized how bad of a failure this experience was, on multiple fronts.
Annemarie Alexander on Google
This was my 3rd time there. Mothers Day. My husband made reservations at 5pm. We got there on time, by 615pm our food was nowhere to be found. We gave the waitress our debit card and said just change us for the food and drinks we had but we are leaving. She takes the debit card and about 7 minutes later the food comes out, we said no we dont want the food now. So the waitress gives us a bill with incorrect information on it. So we have to wait for her to fix it. 1.5 hours inside the restaurant and didnt even get to eat. We saw multiple other tables get there after us and get there food. There was only 4 of us so not a big party. We called the manager on the phone after the fact, and we heard the manager tell the owner that we were only there 20 minutes and refused our food. He forgot to put us on hold. It was 75 minutes. They basically blamed it on the fact they lost their gm. They didnt take responsibility for it. They told my husband that its an emotional day. I like local restaurants that arent chains, but I wont be going back.
Multiple $300 checks is their loss.
Katherine Oved on Google
Overall Rating
Overall Rating
( 341 Reviews )Write a Review
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