SchoolPix, Inc.

Every time the pictures come back my son is 2 shades DARKER. I wonder why that is? Maybe so that the fair skinned students can have a nice tan? Seems like there's no interest to do color adjustments for kids of color/black. Also, same poses every year Definitely not purchasing, and FISD needs to find another company to their school pictures.
Apr 21st, 2023

Oct 31st, 2022

Jan 19th, 2022

Sep 15th, 2021

I work for a very similar company as a photographer/customer service and we get back to our customers asap, we make sure the child is smiling and eyes are fully open, and orders have a quick turn around (even retakes). Not schoolpix, we called multiple times trying to get information regarding how they handle their retakes and product. Not once did we get a call back. My husband kept calling throughout the week and finally someone answered. The photographers do not seem to be trained to get a child to smile or to check eyes. My son's retake has one eye half shut and a "smile". We have not had an issue with our son giving a real smile for other photographers in the past. As for retake product turn around it took them 2 months. The original photo was taken August 26, retakes were September 24. Today is November 28 and we have just received information about retakes being sent home.
Apr 19th, 2022