Andy's Frozen Custard

Peter Nguyen _{on Google}

Apr 6th, 2024

It's standard Andy's custard. Just know there are onlt a handful of flavors so it's really the toppings that can make it.

Traci Reven _{on Google}

Mar 19th, 2024

I own two franchises myself here in Frisco. I usually would not leave a review of one star, but the customer service today was awful and I think the owner should know.
I ordered a chocolate sundae and a ozark turtle sundae no pecans sub almonds. Get to the window and it didnt look like there was any chocolate in the sundae, so I ask the young man if there was any in there and he said yes. So I after I paid $14.05, I drove the ice creams over to the ridge assisted living to give them their desserts.
And my dad said wheres the chocolate?
So I called 5 different times before they picked up with a hello. I asked if this was Andys and he put me on hold immediately. A young lady then a young lady got on the phone. I ask to speak with the shift lead. She said it was the manager. I then ask her name? she replied with whats your name I gave it to her and ask for hers two more times before she said Kalo. I explained the situation. She said I could come back right now, bring the sundae with me. With a very sarcastic tone. I informed her I would not be coming back today, but I would like my name written down so next weekend when I come back for a visit , I can get one. She hung up on me.