InTouch Credit Union

This location is CLOSED! Waste of time just to get here! There's no signage anywhere!
Jan 16th, 2024

The service here is great
Dec 25th, 2023

I've been using them for a couple of years and without any notice I started incurring late charges it was only until I looked at my account I had noticed that $100 have been taken from me that they weren't going to do anything about. I don't know if it's because smaller bank or they don't have the resources but this wouldn't have happened with Chase. Oh well I'll go use a different place for my loan
Jun 2nd, 2023

Jan 24th, 2023

Do yourself a favor and DO NOT DO BUSINESS with this organization!! They will put you on hold (if you are lucky enough to get someone to answer the customer support line that is) for up to 15 minutes. That has happened to me twice and the irony is if you walk into one of their store fronts - its empty and dead. Ive been trying to pay off and close this account for six months and I cant seem to get it done. Sounds like the first time I tried the payment was denied so then they charged me every month when I thought the account was closed and settled. I tried to get a car loan recently after two of my vehices were labeled totaled fro the hail storm and InTouch had basically ruined my credit score which I take pride in keeping high. I didnt recieve a singlle call stating my balance was psst due. This mom and pop POS organization will RUIN your credit score without making ONE SINGLE PHONE CALL. Hilarious. Good luck should you be crazy enough to get a loan from them. They have the worst customer support Ive seen since DirecTV!
Aug 13th, 2023