PC Geeks Computer Repair

Brittany Keizor _{on Google}

Mar 26th, 2024

Brought my Macbook pro in due to it not loading anything. They reset it back to factory settings and reloaded the startup drives. It took 1 day and everyone was extremely nice and professional. I will be bringing all devices here for future repair. Even have to take my macbook back to get battery service repair soon as its not holding a charge. I trust this company with all my future repairs.

Wesley Desmond _{on Google}

Mar 15th, 2024

I've gone to them several times in the past, and they always do a great job. Knowledgeable, fast, reliable, and reasonably priced.

Andrea Williams _{on Google}

Mar 15th, 2024

This morning I updated my Samsung PC and I got an error message where my passcode, thumb print or password was not recognized. Ran to Geek Squad along with the Microsoft tech team online, they could not fix. Samsung sent me to the Samsung store at the mall, they advised 3-7 business days to fix. I got the contact for Frisco PC Geek, called and believe me in 45 minutes they had my PC restored like brand new. Not only did they over delivered, their pricing for the service was exceptional. Matt was professional, and he and his team over delivered. Please support a small local business. This is the best small business service received when I needed help for my business. Thank you Frisco PC Geek.

Lisa Taylor _{on Google}

Mar 6th, 2024

They fixed my computer at a great price! I would trust them with all my computer issues. Best Customer Service! These guys are excellent! Highly recommended them. 5 Stars!

Siva Chithra _{on Google}

Feb 28th, 2024

My laptop was stuck in loading page. It was a fully functional laptop (used for remote IT job) before that issue. Gave it to them. They charged 108 $ upfront and gave this back to us. They did a tremendous job of breaking the laptop to pieces and acted as if they are doing a big favor. I will let you guys form Your opinion.
Edit :
This is after the reply from PC geeks. I gave them a laptop with booting problem. When I said they acted as if they are doing a big favor, I mentioned the fact they have emphasized them giving a used Amazon cardboard box for carrying the dismantled pieces. This is the service we got for $108. Also they have said the laptop could not have been in functional condition. They DONT KNOW what they are speaking. Battery replacement they are accusing us was done one and a half years back. This was used for by an IT employee, for working remotely connecting to VPN.(This has such good configuration) till the previous day.
I am not going going to trust them with hundreds of dollars when they dont have the minimum accountability to put a laptop together that they have dismantled. I hope they wont accuse me of giving them a dismantled laptop. THEY dismantled it. They say stories about missing screws and broken plastic. My question is this. With all the so called huge issues (?!) of missing screws and broken plastic , I GAVE A LAPTOP with booting problem( which means I was able to switch on the laptop, which means battery was working,) I DID NOT GIVE them a dismantled version to repair. Why cant you even put it back together and give it back the same way I gave you ????
Readers please see the review for what it is (just a normal customers lamenting who has nothing to gain by posting this review) and please be cautious. Hope the store will also be little more careful in their future service. If some fix is not possible, dont make the situation worse and DONT blame the customer. The only reason I posted this is, it will be a record which will remind them not to be too cavalier.
In an earlier low review by another customer PC geeks mentioned they dont charge for diagnostic services, which they did for us. We were charged for diagnosing the issue(which we already did, we said to try with booting CD. PC GEEKs insisted that they will do their own diagnosis. For this THEY wanted to dismantle the laptop.) But it shows they are not completely honest and they are so careless. Hope they change their attitude.