Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 135 Reviews )

      T-Mobile Authorized Retailer
      • 252 W Stonebrook Pkwy Suite 570
        Frisco, Texas 75034
      •   469-208-7171
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      Hours

      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.4 - (135 reviews)
      80
      0
      2
      5
      48
      Read Our 135 Reviews

      Chamber Rating

      3.4 - (135 reviews)
      80
      0
      2
      5
      48
      › ‹
      • Texas Made

        Super friendly with great service. Was in and out in a decent amount of time. Very knowledgeable on products.
        Mar 14th, 2024

      • A N

        Not particularly helpful. They care more about the sales than actually providing a service. Try both next time.
        Mar 14th, 2024

      • Charlin

        The assistant manager (Jonathan) did not help at all!! all we wanted was a new phone, and he insisted we purchase accessories we refused, and he made the process very confusing that we ended up leaving he did not explain anything we didn't get a new phone it frustrating and confusing
        Feb 26th, 2024

      • Tee Little

        Aimua, Johnathan, and Rico were very helpful. They were all very friendly and knowledgeable. Keep up the amazing work gentlemen !
        Feb 4th, 2024

      • Leroy Cunningham

        The manager and staff had me in and out in no time. Kudos to Johnathan, the manager, for providing excellent customer service and even better leadership for his staff members.
        Dec 30th, 2023

      Read Our 135 Reviews

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Frisco and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 252 W Stonebrook Pkwy Suite 570 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 469-208-7171.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 252 W Stonebrook Pkwy Suite 570, Frisco, Texas 75034

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-frisco-tx-75034-465d?utm_source=google&utm_medium=lastmile&utm_campaign=465D

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 3.4 Star Rating from 135 reviewers.

      Hours

      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 135 Reviews )
      80
      0
      2
      5
      48
      Write a Review

      Texas Made on Google

      image Super friendly with great service.
      Was in and out in a decent amount of time.
      Very knowledgeable on products.

      A N on Google

      image Not particularly helpful. They care more about the sales than actually providing a service. Try both next time.

      Business Response on Google Mar 12th, 2024
      Hi A N! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Charlin on Google

      image The assistant manager (Jonathan) did not help at all!! all we wanted was a new phone, and he insisted we purchase accessories we refused, and he made the process very confusing that we ended up leaving he did not explain anything we didn't get a new phone it frustrating and confusing

      Business Response on Google Feb 19th, 2024
      Hello Charlin, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Tee Little on Google

      image Aimua, Johnathan, and Rico were very helpful. They were all very friendly and knowledgeable. Keep up the amazing work gentlemen !

      Leroy Cunningham on Google

      image The manager and staff had me in and out in no time.
      Kudos to Johnathan, the manager, for providing excellent customer service and even better leadership for his staff members.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 135 Reviews )
      80
      0
      2
      5
      48

      Write a Review

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