Panera Bread

Food is great just way way too expensive. Not going here unless last resort. Breakfast sandwich for nearly $8? And no ketchup available ???
Apr 8th, 2024

The manager on 03/23 at 7:35am is disrespectful. He kept me waiting for more than 20 minutes for an order and then told me that he works on his time and not on the client's time. Amazing.
Mar 24th, 2024

Mar 22nd, 2024

The Panera Store at Preston Road, Frisco, TX pisses off customers seriously. Early this week I ordered online a dozen bagels and a few hours later an associate from the store called me they dont have the bagels I ordered and asked whether I could get other types of bagels. I said yes. He also said I can pick up the bagels the next morning. When I stopped by the next morning, the manager said he did not hear anything about my order from the associate and cannot hand over my bagels. While I was explaining the situation, the manager told me to leave the store. What the hack! The next day, I called the store again to ask for a refund because they failed to give me my order, an associate said he would talk to the manager and get back to me that afternoon. But he never gave me a return call that afternoon. The next day, I called the store again, another associate picked up my call, but refused to confirm my order. He also said he does now know the conversation I had with an associate the day before. I gave him my order number, but he said he has to check and verify. What the another hack! It is clear that the communication system of this store sucks. They do not share the customer requests and respond rudely. They never get back to any request of return calls. They do not explain to customers. The worst Panera store in the country. I will make another call tomorrow and see how they respond. Panera company should take an action to this store right away.
Mar 22nd, 2024

I get the white cheddar Mac and cheese there all the time.
Mar 20th, 2024