Amazingmail

I've been using this service for years and overall, they've done OK. I know from experience that there are limits to printing technology and to the delivery service from the post office that they probably get blamed for - so I would take some criticism with a grain of salt. That said, they work hard. Had a small glitch today and I emailed and then decided to phone. One of their agents (Stormi) picked up and helped me immediately - no long phone tree, no waiting, just great service. Then by the time I hung up I had an answer via email. I wish I could get service like this from others, but it seems it's really rare.
Dec 6th, 2023

Do not do business with this company. I placed a order in the amount of $954.00 they never gave me tracking Information until I called and complained about it. They even said oh I'm sorry we never sent you any Information about that we mess up due to changing personnel. They finally sent the tracking information to me. I had to call the USPS because it said in transit a month later . The USPS called and said it never was in the shipping container. Now I call amazing mail back requesting refund and they say sorry not our problem once we print and process it . I will be making sure I let everyone know about this company and not to do business with them.
May 9th, 2023

Weekend Landscaping Contacted this business to print and mail roughly 2,700 mailers. Of which only a very very small percentage were actually delivered. We first went to them about the issue and were directed to contact USPS of the mailing issue. It took around 4 months for USPS to eventually come to the conclusion that Amazing mail were responsible for the refund as the charge was on there account. We forwarded the information provided by USPS to amazing mail and were simply told its been to long and they will not refund anything. They since have not responded to any emails etc Disgusting Customer service. Last but not least I had the opportunity of seeing 1 of the very few mailers that actually got shipped and it was very thin magazine paper, I could literally see through it. I then went back to look at our order etc to see some fine print stating they may use lesser quality paper without notice Due to Supply issues these people are scam artists. $1,350.00 for a small business down the drain. My tip, GO TO A LOCAL PRINTER. Ask questions and insure youre working with good honest people.
Mar 29th, 2023

Is there no "zero stars" option? They produced poor-quality postcards that don't look like the proofs that I signed off on. Add to that their terrible customer "service" with no accountability for their error and poor work. I have been a customer of Amazing Mail for 10 years. Boy, have they gone downhill. I'll never use them again, and I would warn anyone against using this service unless you're willing to roll the dice and hope your mailings come out right.
Mar 26th, 2023

My mail-out was shipped the day it was supposed to and my order was correct.
Feb 6th, 2023