Fire Rescue Moving

Elizabeth Wolford _{on Google}

Jan 12th, 2020

Approximately six months ago I hired fire rescue moving service. I am a teacher and was referred to this company thinking they were someone I could trust. Things turned out to be a nightmare and I would not wish this on anyone else. Rather than arriving with a company vehicle the crew showed up with a U-haul and none of them had on a uniform. As the moving process began the crew began repeatedly asking for “Sprite, Gatorade, water or Coke” and I happened to have some in my refrigerator so I gave it to them. They laid outside on the ground and one of them threw up, likely from being hung over. Upon completion of the move they demanded cash only and cost way more than initially estimated. I had to make another trip to the ATM and paid them as they requested plus a tip. I asked for a receipt only to be told it would be sent to me later. Once I was able to start looking at my furniture I noticed my beautiful couch from pottery barn was damaged very badly with holes being torn in the suede. The headboard to my bed had dark stains from head oils from the crew member carrying it on his head. I also had several items come up missing. All of this took place with a move only one mile from Clearfork to Hulen. Over the next weeks I communicated with the office about the damages and missing items. They initially said they’d see what they could do only to be given the run-around and excuse after excuse. In all they caused over $1,000 of damage to my furniture not including the other missing items. The owner of the company said he would send compensation based on a price per pound yet he never weighed anything. He promised he was mailing a check to my current address and months later still nothing has arrived. When I call the business number it is no longer the same company. This has been an extremely frustrating experience and I have been left feeling powerless and that I was taken advantage of. I would ask anyone considering using this company to go a different direction. This company should not be allowed to be in business!

Sara O'Hara _{on Google}

Oct 29th, 2018

Fire rescue movers helped make our move smooth and flawless. I have used their services three times and they are always punctual and professional! I will refer them to everyone!!

Johanna Johnston _{on Google}

Oct 27th, 2018

Thanks y’all! 💙

Tanisha Warren _{on Google}

Oct 21st, 2018

From the beginning of the booking of my services to the end of the last piece of furniture being set into place, Fire Rescue Moving company services were exceptional. Fire Rescue Moving company is very affordable. Movers (Cushon and Jerry) were very efficient, courteous and professional. I recommend Fire Rescue Moving company VERY HIGHLY!!! Thank you so much Cushon and Jerry for all your help✊🏾

Alisha Parker _{on Google}

Oct 15th, 2018

We have used this company 3 times now over the course of 6 years and they are the only moving company I recommend. Their service has been top notch each time and they exercise great care when moving your furniture especially up and down stairs and through doorways. The guys are always friendly and each time they’ve followed up to make sure my expectations were met. They are the only moving company I’ll ever use.