Labcorp

I saw poor reviews for this location but I personally had a wonderful experience. I was a walk in and was out in under 20 minutes
May 8th, 2023

Wonderful experience. Staff was so helpful, experienced, and accommodating. In and out in 10 minutes. Highly recommend!
May 7th, 2023

Perhaps the rudest and least helpful receptionist I have ever met.
Apr 6th, 2023

They are rude
Mar 19th, 2023

I was wondering if some staff here were trained about customer services after they were employed. I talked with the most rudest, disrespectful, arrogant and nonchalant staff last Saturday around 9.57 am. My provider referred me to the LabCorp on 6210 John Ryan Dr, which was in the middle of no where. I was going round in a circle, calling their number more than 15 times, and went in the CVS and Starbucks to ask about locating the lab to no avail. This took me more than an hour with fruitless efforts. That was when l goggled this location to call if they could direct me; incidentally the lady l spoke with ruined everything and got me frustrated the more. I told her the address didnt correspond to the location and explaining what I went through in locating the lab until a Starbucks staff told me they used to be close to them but they move and didnt know where to. All this lady could say was I do not know anything about the address, its not my business. I was shocked to hear that statement like youre a representative of LabCorp and needs to represent your organization well regardless if its your location or not. I told her that why would you say that? You work with this company and l was just sharing my experience with you which can be shared with your superior officer in case this has been for other people and to get more direct location for 6210 branch. I was still talking and she banged the phone on me. Incidentally l dont know her name, l wouldve recommended the management to send her for behavioral training. She has bad attitude and lacks courtesy. It was a bad experience with this lab and Im reaching out to my provider to refer me to more responsible lab.
Mar 7th, 2023