Bestway Rent To Own

I used Lancaster Rd location in FortWorth to purchase washer and dryer a couple years ago. Paid items off recently decided to purchase a refrigerator with same location. I purchased online and then called store. For two days the lady at this location said she would call me back and never did. Asked for a refund. Got email saying it had been processed. It has now been since the 26th and still no refund. I emailed again with no response. These people do not now how to communicate. Stay far away!!!
Apr 3rd, 2024

Only reason I gave 4stars because I ran into a problem with my dryer when they delivered them not having a longer dryer cord I had to replace it myself which I think they should have done that otherwise customer service was great and the delivery was on time
Mar 31st, 2024

This place sucks. I have been waiting for a month for furniture. I no longer want it. They don't care about customer satisfaction. They want money but don't want to provide service. I'm about ready to tell you to come and pick it all up! VERY DISSATISFIED CUSTOMER
Mar 23rd, 2024

The application process was quick and easy! Everyone was so nice and polite! Not to mention payments were reasonable!! 5 stars for me!!!
Mar 8th, 2024

Thos the worst place to rent anything I paid them for a washer and dryer w Twice because they never brought it the first week we paid for it so I had to make a second payment and it was finally delivered. I gave it back because they would want a payment before the week of a payment came and there still wanting. A payment that has been a worst experience I have ever had
Mar 5th, 2024