Tillys

The staff was so unhappy, I went to go buy my sons backpack, and the girl maloni just looked like me asking her to do something was painful. Her inexpressive and stuck up attitude is a no go. Nobody there was smiling, the clothes are cute, but shop else were. Dont bother going in.
Jul 14th, 2023

Mar 17th, 2023

Feb 25th, 2023

i loved this store
Dec 10th, 2022

All of the negative reviews are accurate. I entered the store 35 minutes before they were scheduled to close and was not greeted by two employees. They were too focused on their conversation. There were a few T-shirts that I wanted to try on, so I approached one of the employees to see if they can open a fitting room for me. Once of the employees was a female with black curly hair, was extremely rude. She stated that she would not open a fitting for me because they have a policy in which they close their fitting rooms 30 minutes before the store closes. I have never heard of such a ridiculous policy in my life. I believe it was just a poor excuse, because she just wants to be paid to do nothing. This lack of customer service is unacceptable and I will never shop at this store again. It's alarming how there are so many 1 star reviews for this location and Tillys does not take any action to hold employees accountable for their lack of customer service.
Dec 3rd, 2022