Target Mobile

Karl Reigle _{on Google}

Aug 26th, 2018

Helpful

Andrew Trinh _{on Google}

Dec 26th, 2018

Recently went to purchase a new smartphone at Target Mobile and was "helped" by Dylan and Rodrigo. Both seemed very unenthusiastic when helping customers. Also, not sure if this is a true store policy or not, but I was forced into purchasing phone insurance from SquareTrade by Dylan. I repeatedly said I do not want insurance, but he said if I want to purchase the phone, I HAD to buy the year long subscription. I find this very unfair. Upon calling SquareTrade after I was FORCED to purchase it at Target Mobile, they said that no customer should be forced to buy it. I'm sure Dylan gets some sort of compensation for each subscriber he gets to "sign up". Also, after I purchased the new iPhone, Dylan opened the box and peeled off the screen protector that comes on every new phone. I don't understand why he did this, as that is something most customers enjoy doing (I know this is tiny, but it was still aggravating). In conclusion, both Dylan and Rodrigo (workers at Target Mobile in Fort Worth) are inept at their job and should find something else to do outside of customer service.