Cricket Wireless Authorized Retailer
-
9650 Legacy Drive
, Ste 200
Fort Worth, TX 76108 - (817) 349-0404
- Website
Hours
Chamber Rating
-
Garrett Brooks
Jan 11th, 2022 -
Alejandro Delgado
I hate how they ALWAYS shut down early. Today for example: sign on the door says they close at 7, I show up 6:05 and they’re already closed. They either need to update times on the door, or quit being lazy. Shutting down an hour early is not acceptable.
Jan 9th, 2022 -
Patricia Simental
WORST SERVICE EVER!!!!!!! The two girls working 12/14/2021 in the evening are incompetent and shouldn’t be in customer service. Went to activate my sons phone and was told it was compatible. They waited for us to pay and charge us $100 only to come back saying idk what happend but your phone is not reading the SIM card ( the same one a few minutes ago we were told was working fine ) and because it’s a new activation and it’s technically the first month we don’t do reimbursement. So we had to pay $100 for them to tell me my perfectly working phone is not working all of the sudden . The Mexican one refuse to call customer service. Saying how it’s policy and they are gonna tell me the same thing . Didn’t even try to help at all . How are we gonna pay for a service we didn’t receive ? ???? It wasn’t our fault . But those two didn’t seem to care at all .Ended up calling customer service myself after we left the store and was told it was the SIM card that wasn’t working not my phone like those two poorly trained women stated. Got a new sim a card and the phone is working like it should’ve from the beginning . Won’t ever do business at this location or this company again after our month is up .
Nov 19th, 2021 -
Brenda Holt
Best service & best prices!
Apr 21st, 2021 -
Ray Pearcy
Terrible customer service, my wife and I experienced today. Do not recommend going there for nothing
Mar 18th, 2021
Contact Info
- (817) 349-0404
- Website
Questions & Answers
Q What is the phone number for Cricket Wireless Authorized Retailer?
A The phone number for Cricket Wireless Authorized Retailer is: (817) 349-0404.
Q Where is Cricket Wireless Authorized Retailer located?
A Cricket Wireless Authorized Retailer is located at 9650 Legacy Drive, Ste 200, Fort Worth, TX 76108
Q What is the internet address for Cricket Wireless Authorized Retailer?
A The website (URL) for Cricket Wireless Authorized Retailer is: https://www.cricketwireless.com/stores/ll/US/TX/Fort-Worth/9650-Legacy-Dr
Q What days are Cricket Wireless Authorized Retailer open?
A Cricket Wireless Authorized Retailer is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Q How is Cricket Wireless Authorized Retailer rated?
A Cricket Wireless Authorized Retailer has a 3.8 Star Rating from 40 reviewers.
Hours
Ratings and Reviews
Cricket Wireless Authorized Retailer
Overall Rating
Overall Rating
( 40 Reviews )Garrett Brooks on Google
Alejandro Delgado on Google
I hate how they ALWAYS shut down early. Today for example: sign on the door says they close at 7, I show up 6:05 and they’re already closed. They either need to update times on the door, or quit being lazy. Shutting down an hour early is not acceptable.
Patricia Simental on Google
WORST SERVICE EVER!!!!!!! The two girls working 12/14/2021 in the evening are incompetent and shouldn’t be in customer service. Went to activate my sons phone and was told it was compatible. They waited for us to pay and charge us $100 only to come back saying idk what happend but your phone is not reading the SIM card ( the same one a few minutes ago we were told was working fine ) and because it’s a new activation and it’s technically the first month we don’t do reimbursement. So we had to pay $100 for them to tell me my perfectly working phone is not working all of the sudden . The Mexican one refuse to call customer service. Saying how it’s policy and they are gonna tell me the same thing . Didn’t even try to help at all . How are we gonna pay for a service we didn’t receive ? ???? It wasn’t our fault . But those two didn’t seem to care at all .Ended up calling customer service myself after we left the store and was told it was the SIM card that wasn’t working not my phone like those two poorly trained women stated. Got a new sim a card and the phone is working like it should’ve from the beginning . Won’t ever do business at this location or this company again after our month is up .
Brenda Holt on Google
Best service & best prices!
Ray Pearcy on Google
Terrible customer service, my wife and I experienced today. Do not recommend going there for nothing
Overall Rating
Overall Rating
( 40 Reviews )Write a Review
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