Herb N' Legend Smoke Shop #2!:

Reminds me of shopping at a garage sale. Make pricing clear and offer refunds then Ill up you to swap meet status.
Mar 15th, 2024

Im only giving it two stars cus one of the employees is cool and its close to my house But Hey ELIZABETH if you have self esteem issues make sure you do something about it before accusing CUSTOMERS that youre being called large the disrespect you had just shows me how messed up your mental health is and you shouldnt be even be working for customer service field check your health girl easy triggers like that means your glucose levels may be high From a loyal customer to no longer a customer due to an individual who lacks customer service experience & controlling her own emotions in the work place
Feb 3rd, 2024

So as far as for customer service I think Elizabeth is very helpful and very friendly so i would also recommend putting up a sign that says We Reserve the Right to Refuse service to anyone to take care of the rude customers.
Jan 31st, 2024

I always come to this location. There is always just one person which has never been an issue. Today When I walk in the store there was somebody already finishing transaction and somebody ahead of me. You can tell the girl new the dude cause she was talking about her personal life, which is great, I am sure she appreciated the customer service. Meanwhile I had to wait over 10 minutes just to eventually walk out. I needed to get one item. I was going to be there in and out. I had to walk out empty handed. Some tip for the future, if you have two customers and one you are familiar with, get the other one out of your way so you can chit chat for as long as you want :)
Nov 30th, 2023

Terrible services
Apr 17th, 2023