DICK'S Sporting Goods

Miggy Dolls _{on Google}

Mar 26th, 2024

Miguel from the footwear department hands down the best customer service patient helps you choose and also doesnt get un patient ! Will definitely come back and ask for him! He helped me today for about 1-2 hours and he didnt disappoint and went home with brand new shoes

cash johnson _{on Google}

Mar 24th, 2024

I received amazing kindness and help from Noah. He went out of his way to install various accessories that belong on my bike for me. The bikes are all aligned amazingly and appear beautiful. I was also given proper explanations about tires and valves. That makes me feel nice because with the help that I received, I will be able to save my money so that I will not have to encounter any problems if they are to come. Noah went out of his way to tune my bike, check for safety, and make sure everything worked accordingly. Examples of "everything " include the gears, brakes, and tires.

J Villalobos _{on Google}

Feb 2nd, 2024

Hundred of Stanley Quenchers. If you ask they will show you even more colored Stanley Quenchers and cups from the backstage

Mohiuddin Ahmad _{on Google}

Apr 3rd, 2024

I bought an Adidas shoe for my boy lass than a week ago. He just used it twice and complained it's very uncomfortable and I can see it's literally pocking. So I tried to return. The manager said, we don't return used shoe. I read their policy. It doesn't say anything specific to used shoe. Then he replied, it must be clean. Your shoe is dirty. It was actually few dirt spot that can easily be wiped out. Then I said, ok I will wipe it and bring it clean. As the manager has nothing else to argue, he showed me his super power, "we can deny any returns", and it's actually their policy. So I don't have anything else other than getting out something that is useless to me.
I never saw any store manager like that in last 12 years. I found it very rude and unacceptable. So, I will never recommend this store to anyone because the manager doesn't care about customers there.

M J _{on Google}

Jan 1st, 2024

The employee who works for your shoe department, was working today 12.24.23 around 4-6pm, is very rude and judgemental. I was picking up an instacart order, unfortunately had to ask him for the correct size (since only display shoes are out). He asked if they were for me, I said no, instacart. He just looked at me and shook his head, laughing and saying "oh... instacart". I asked him what was wrong with that, and he just kept laughing, I said it's pretty good money, I had made 170 already. He still laughs and tells me that's "nothing". 170 might not be a lot to him but to some people it is. He is very condescending. I also overheard him INSIST to a customer that his shoes were "too tight" but the customer mentioned that was just his foot. Later that evening I was at another store, getting things for CHRISTMAS EVE, and the same shoe department man just so happened to go to the same store, probably after his shift. He saw me and continued harassing me, laughing and saying "what, instacart again? That's crazy." before driving off. He should NOT be working in customer service, and is harassing and condescending. This is not right.