Walmart Auto Care Centers

Mar 15th, 2024

I was on hold 20 minutes and then hung up on. When I went to the store, they opened up 15 minutes late just to have 3 employees telling jokes in the corner without one of them helping a set of tires for more than 15 more minutes.
Jan 8th, 2024

Usually theyre pretty good, however last I called they wouldnt pick up. Was directed to operator, she hung up and management wouldnt pick up. The two other departments that did( I didnt intentionally call but I guess they have an open line to pick up for another dept), confirmed that auto was open and management was there. So I ended up going somewhere else that did pick up.
Dec 24th, 2023

Had what I needed and service was good
Nov 15th, 2023

Try to get new tires Before installation the car had 215 60 r16 i asked for the same size of tires and they set me up for next day, i get to the appoiment and they confirm tire size, model, vin number, left the car for service and then an hour and half past by when they told me they install different set of tires because thats what manufacturer recommend Instead of the 215 60 r16 they told me it was recommended to get 205 60 r16 since it was label on the door sticker even they install 205 65 r16. They even charge me for the disposal fee even that i kept my old tires Bad communication from everyone working there. I ask for the manager and they told me to get back the next day since theres no one in a higher range at the moment Poor customer service Service: Tires
Aug 4th, 2023