Quality Suites University

The facilities and rooms are a little neglected, but the price is affordable. Rooms: They have details from use that could be improved, but they are functional.
Mar 18th, 2024

Not updated on the choice site no laundry facilities pool is closed afternoon desk clerk was a little rude. Otherwise the room was clean the breakfast and coffee was decent. Overall the stay wasn't terrible and price was reasonable Food & drinks: The breakfast was decent which is a rare thing in a discount motel the coffee was actually pretty good as well which is rare in general at any hotel and I've stayed at my fare share being that I travel for a living Noteworthy details: The laundry thing is still bugging me because it was one of the reasons why I chose them over other places
Feb 28th, 2024

I had reservations for too nights so did my son and his wife. Unfortunately my daughter inlaw had complications with her pregnancy and was rushed to hospital the day of are intended arrival . I called to cancel I was told I would still have to pay for room n so was my son. They have No sympathy for others there so money hungry for a quick dollar. They denied my request to wave the fee. Due to a real family emergency. I will be letting my friends and family know not to stay at this location ever again. If it weren't for family and people staying T your location u wouldn't have a job. And by the look of it you dnt care to take care of the location buy the photos n reviews. And we stayed here every time we came to El paso. SO EVERYONE IF AN EMERGENCY HAPPENS BE EXSPECTED TO LOSE YOUR MONEY REGUARDLESS OF SITUATION DNT EVEN WASTE YOUR TIME CALLING . RIDICULOUS MY SON LOST HIS MONEY TO. NY GRAND DAUGHTER ALMOAT LOST HER LIFE SO FID MY DAUGHTER INLAW DAYS IN HOSPITAL THANK GOD SHE IS ALIVE AND HEALTHY BORN ON MONDAY MORNING VIA EMERGENCY C SECTION PREME BABY. SHAME ON THIS COMPANY. Nearby activities: Was traveling for event happening that weekend
Mar 7th, 2024

This location is poorly ran. We were moved from one room because no cold water pressure to a room that was occupied by guests that were supposed to have checked out already. We were then moved to another room that the front desk gave us the master key and told to come down later for the actual room keys. Upon doing so she did not confirm our information before giving us the actual room keys. Major security issue! Never have we felt the need to take ourbelongings with us upon leaving the room for our activities. I would avoid this place at all costs. Manager Rodirigo will not return my calls.
Feb 23rd, 2024

Feb 20th, 2024