Heaven Sent Florist
-
6110 N Mesa Ste K
El Paso, Texas 79912 - (915) 584-7330
- Website
Hours
Chamber Rating
-
Shotcy
I ordered a bouquet a few weeks in advanced from my set delivery date with high expectations. Flowers did not look anywhere near the expected photo. Most of the bouquet were just 90% added on green leafs and stems. There was about 5 flowers in the bouquet I received when the image shown was filled with flowers. Disappointed and won't be ordering again from here. Photos are NOT like the picture. Pretty insane how unmatched the flowers were.
Mar 8th, 2024 -
Cindy Aguilera
Beautiful flowers
Feb 24th, 2024 -
Stefanie Williams
Worst florist delivery I have ever experienced. Flowers were dead on arrival. I figured Ill call and Im sure theyll fix it. I was wrong. The First Lady said we will pick up the old ones but later someone called and blamed the temperature in my office; then she blamed the type of flowers (tulips). Then said the person that ordered them needed to call. That person is my husband who is deployed to another country. Thank for spoiling even more of a Valentines Day for me. You suck!!!
Feb 22nd, 2024 -
Alexandria Kovachevich
Feb 19th, 2024 -
Chris Stone
Absolutely abysmal experience, and even worse customer service! The arrangement ordered was for the funeral of a loved one. The original delivery was scheduled for a Monday at the funeral home however Heaven Sent Florist was unable to deliver. After contacting the funeral home and the florist, the arrangement was delivered to the funeral home 2 days later and 2 hours PAST the service at the cemetery. Upon contacting the florist again AFTER the funeral, the manager was horrendously rude, took zero responsibility, blamed the funeral home and then even became irate with us, the bereaved customers on the day of the funeral. She effectively yelled at us on the phone telling us that they couldnt redeliver to our house today because they have other customers. When we explained that they had already FAILED to deliver on Monday and then again FAILED to deliver in time for the funeral at 130pm, the manager yelled and said fine you want us to deliver them at 8pm, we will deliver them at 8pm! As promised the arrangement was delivered at 820pm, the delivery person said absolutely nothing, not sorry for the inconvenience, not sorry for the delaynothing. So thank you Heaven Sent Florist for making a terrible day even worse with your ungodly terrible service, and thank you even more to the manager who was absolutely disrespectful and disgraceful to someone who had just lost a loved one.
Mar 2nd, 2024
About
Heaven Sent Florist
Heaven Sent Florist provides flower and gift delivery to the El Paso, TX area. Send flowers for any occasion. We offer a large variety of fresh flowers and gifts. Enjoy the convenience of safe and secure ordering online 24 hours a day. The goal is to exceed our customers' expectations with quality, value and professional service.Daily Deliveries of Roses Flowers and Gifts are made to the following cities in New Mexico and Texas Anthony NM Santa Teresa NM Anthony TX Canutillo TX El Paso TX
Contact Info
- (915) 584-7330
- (877) 771-6007
- [email protected]
- Website
Products
- Fresh Flowers
- Baskets
- Gifts
Services
- Weddings
- Funerals
- Special Events
Languages
- English
Payment Methods
- AMERICANEXPRESS
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Heaven Sent Florist?
A The phone number for Heaven Sent Florist is: (915) 584-7330.
Q Where is Heaven Sent Florist located?
A Heaven Sent Florist is located at 6110 N Mesa Ste K, El Paso, Texas 79912
Q What is the internet address for Heaven Sent Florist?
A The website (URL) for Heaven Sent Florist is: http://www.heavensentflorists.com?/Yext=49-2538AA
Q How big is Heaven Sent Florist?
A Heaven Sent Florist employs approximately 20+ people.
Q What days are Heaven Sent Florist open?
A Heaven Sent Florist is open:
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 12:00 PM
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Q How is Heaven Sent Florist rated?
A Heaven Sent Florist has a 3.7 Star Rating from 26 reviewers.
Hours
Ratings and Reviews
Heaven Sent Florist
Overall Rating
Overall Rating
( 26 Reviews )Shotcy on Google
I ordered a bouquet a few weeks in advanced from my set delivery date with high expectations. Flowers did not look anywhere near the expected photo. Most of the bouquet were just 90% added on green leafs and stems. There was about 5 flowers in the bouquet I received when the image shown was filled with flowers. Disappointed and won't be ordering again from here. Photos are NOT like the picture. Pretty insane how unmatched the flowers were.
Cindy Aguilera on Google
Beautiful flowers
Stefanie Williams on Google
Worst florist delivery I have ever experienced. Flowers were dead on arrival. I figured Ill call and Im sure theyll fix it. I was wrong. The First Lady said we will pick up the old ones but later someone called and blamed the temperature in my office; then she blamed the type of flowers (tulips). Then said the person that ordered them needed to call. That person is my husband who is deployed to another country. Thank for spoiling even more of a Valentines Day for me. You suck!!!
Alexandria Kovachevich on Google
Chris Stone on Google
Absolutely abysmal experience, and even worse customer service!
The arrangement ordered was for the funeral of a loved one. The original delivery was scheduled for a Monday at the funeral home however Heaven Sent Florist was unable to deliver. After contacting the funeral home and the florist, the arrangement was delivered to the funeral home 2 days later and 2 hours PAST the service at the cemetery.
Upon contacting the florist again AFTER the funeral, the manager was horrendously rude, took zero responsibility, blamed the funeral home and then even became irate with us, the bereaved customers on the day of the funeral. She effectively yelled at us on the phone telling us that they couldnt redeliver to our house today because they have other customers. When we explained that they had already FAILED to deliver on Monday and then again FAILED to deliver in time for the funeral at 130pm, the manager yelled and said fine you want us to deliver them at 8pm, we will deliver them at 8pm!
As promised the arrangement was delivered at 820pm, the delivery person said absolutely nothing, not sorry for the inconvenience, not sorry for the delaynothing.
So thank you Heaven Sent Florist for making a terrible day even worse with your ungodly terrible service, and thank you even more to the manager who was absolutely disrespectful and disgraceful to someone who had just lost a loved one.
Overall Rating
Overall Rating
( 26 Reviews )Write a Review
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